Senior Implementation Project Manager

🔥 1 hour ago

🇺🇸 United States – Remote

💵 $60k - $70k / year

⏰ Full Time

🟠 Senior

👷‍♀️ Project Manager

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Zonar Systems

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2001

📦 Logistics

☁️ SaaS

🔧 Hardware

💰 Venture Round - Zonar Systems on 2016-10

Logistics • SaaS • Hardware

Zonar Systems is a provider of integrated fleet telematics hardware and software that helps fleets track vehicles, monitor safety and compliance, and optimize operations. Its offerings include GPS tracking, ELD (Zonar Logs), AI-powered in-cab dashcams, EVIR verified digital inspections, vehicle diagnostics, predictive maintenance, and rider/student tracking for school transportation. Zonar serves K-12 pupil transportation, commercial trucking, transit, vocational, utility and public-sector fleets with a cloud-based fleet management platform and complementary telematics devices and services.

📋 Description

• Lead end-to-end implementation projects for large enterprise, multi-site, and strategic customer accounts • Serve as the primary point of contact throughout the implementation lifecycle • Manage project timelines, deliverables, risks, and stakeholder expectations across multiple concurrent implementations • Coordinate account configuration, device activation, integrations, installation logistics, training, and project completion activities • Partner with internal teams to ensure successful deployment of products and services while maintaining project scope and schedule • Provide proactive communication and status updates to customers and internal stakeholders through CRM and project management tools • Act as a subject matter expert and escalation point for complex customer, technical, and process-related issues • Mentor and support junior Implementation Project Managers through coaching, training, and knowledge sharing • Develop implementation playbooks, SOPs, and best practices to drive continuous improvement • Collaborate with Sales, Product, and Integrations teams on solution design, implementation planning, and strategic customer initiatives

🎯 Requirements

• 5+ years of project management, implementation, customer success, or related experience • Preferably experience in SaaS, technology, telematics, or enterprise software environments • Demonstrated success managing complex, multi-phase customer implementations and executive-level stakeholder relationships • Strong project management, organizational, and problem-solving skills • Ability to manage competing priorities • Experience working cross-functionally with Sales, Operations, Product, and Technical teams • Exceptional communication, presentation, and customer-facing skills • Experience with Salesforce, CRM platforms, and project management tools preferred • Ability to work independently and exercise sound judgment • Ability to thrive in a fast-paced environment

🏖️ Benefits

• Paid time off • Career growth • Medical, dental & vision • Remote working • Paid leave for a new child • Company events • Life insurance • Competitive compensation • Career advancement opportunities • Continued education