Product Enablement Manager

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $105k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

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Zone & Co

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

☁️ SaaS

💸 Finance

🏢 Enterprise

SaaS • Finance • Enterprise

Zone & Co is a company that provides software solutions to enhance and streamline back-office operations. Their products offer seamless extensions of cloud ERP systems, enabling complex billing and revenue recognition, advanced reporting, AP automation, payroll management, and more. Zone & Co services finance, HR, and operations teams, helping them centralize their lead-to-revenue and payroll operations. They integrate with various platforms like Salesforce and HubSpot to optimize financial workflows and decision-making. As a SuiteCloud Developer Network Partner, they assist organizations in maximizing their NetSuite ERP investments for better efficiency and automation.

📋 Description

• Develop and maintain a product enablement roadmap aligned with Zone’s product strategy and business goals • Partner cross-functionally with Product, Product Marketing, Customer Success, Support, Professional Services, Sales Enablement, Partner Enablement, and Learning & Development • Translate product launches and updates into scalable enablement programs • Create and maintain training guides, playbooks, onboarding programs, product FAQs, technical documentation, knowledge bases, and certification tracks • Enable Solution Consultants and Customer Success teams with product knowledge, technical resources, demo best practices, and adoption strategies • Design and deliver product education through workshops, webinars, internal training sessions, and customer education initiatives • Own and maintain Zone’s product knowledge hub • Establish feedback loops between Product and customer-facing teams • Track and analyze enablement effectiveness using KPIs such as product adoption, engagement, and retention impact • Support post-launch adoption campaigns and ongoing enablement initiatives • Champion the customer perspective in product-related discussions and cross-functional planning • Manage multiple initiatives simultaneously and exemplify Zone’s collaborative, innovative, customer-first culture • Perform other duties as assigned

🎯 Requirements

• 5+ years of experience in SaaS product enablement, product marketing, product management, or a related field • Proven experience designing, delivering, and measuring product enablement or training programs within a SaaS environment • Strong understanding of product enablement strategies, product launches, and the customer lifecycle • Experience creating scalable learning resources, technical documentation, training materials, and product knowledge programs • Ability to translate complex product concepts and technical information into clear, accessible content for diverse audiences • Excellent written, verbal, and presentation skills, with experience facilitating training sessions, workshops, or webinars • Proficiency with enablement tools, learning management systems (LMS), content management systems (CMS), knowledge bases, collaboration platforms, and analytics tools • Strong analytical and problem-solving skills, with the ability to measure program effectiveness and use data to drive improvements • Demonstrated ability to influence, build relationships, and collaborate effectively across cross-functional teams • Strong organizational skills and attention to detail, with the ability to manage competing priorities and meet deadlines in a fast-paced environment • A self-motivated, innovative, and customer-first mindset, with the ability to take ownership and deliver measurable results • Bachelor’s degree in Business, Marketing, Communications, or a related field preferred; a master’s degree is a plus • Proficiency in written and spoken English

🏖️ Benefits

• Fully remote work • High-trust flexibility and autonomy • Equity • Global team environment • Equal opportunity, diverse, equitable, and inclusive workplace

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