Senior Professional Services Project Manager

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $143.5k - $205k / year

⏰ Full Time

🟠 Senior

👷‍♀️ Project Manager

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Zscaler

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2008

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

💰 Secondary Market on 2017-11

Cybersecurity • SaaS • Enterprise

Zscaler is a leading provider of cloud-based cybersecurity solutions, specializing in Zero Trust architecture. The company enhances security and connectivity for organizations by enabling seamless, secure access to applications and data across various environments, including the cloud, on-premises data centers, and IoT systems. With proven ROI and significant reductions in cybersecurity risks, Zscaler empowers enterprises to protect their digital resources while optimizing operational costs.

📋 Description

• Lead high-impact, enterprise-level customer deployments of the Zscaler Zero Trust Exchange platform from kickoff through project closure • Serve as the primary trusted advisor and central point of contact during deployment • Orchestrate technical resources and cross-functional teams to deliver secure business outcomes • Manage the end-to-end delivery lifecycle of concurrent, complex customer deployments, including planning, execution, governance, risk management, and formal project sign-off • Lead concurrent customer engagements involving Zero Trust deployments, legacy security tool migrations, architecture assessments, and optimization programs • Define, track, and report deployment success criteria, metrics, milestones, and timelines • Develop and maintain project charters, schedules, RAID logs, resource allocations, and status reports • Partner with internal specialists and customer stakeholders to identify roadblocks, manage escalations, drive operational enablement, and use AI-driven project management tools

🎯 Requirements

• Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving • 5+ years of formal project or program management experience delivering customer-facing technical solutions within a professional services, consulting, or enterprise SaaS deployment environment • Active or in-progress Project Management Professional (PMP), PRINCE2, or equivalent recognized project management certification • Practical understanding of foundational networking and security concepts, including firewalls, proxies, secure web gateways (SWG), and VPN architectures • Exceptional written, verbal, and presentation skills, with proven ability to command executive briefings and facilitate technical workshops • Ability to support customer engagements across standard US business hours (Central Time Zone preferred) with willingness to travel for on-site kickoffs and design workshops as needed • Direct experience managing large-scale deployments of Zero Trust architecture, SASE, or enterprise cloud security platforms (e.g., ZIA, ZPA, ZDX) preferred • Hands-on proficiency with Professional Services Automation (PSA) and work management platforms such as Salesforce, Jira, Confluence, and Smartsheet preferred • Proven track record leading complex enterprise digital transformations, including experience integrating predictive analytics, generative AI, or workflow automation into PMO reporting preferred

🏖️ Benefits

• Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks