Service Contract Associate

🔥 0 minutes ago

🌵 Arizona, Colorado, +22 more states – Remote

🌵 Arizona – Remote ⛰️ Colorado – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🌶️ New Mexico – Remote 🌾 North Dakota – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $22 - $30 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Zurich Insurance

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

🏥 Healthcare

⚖️ Legal

Consulting • Healthcare • Legal

Zurich Insurance is a global insurance and risk-management company offering a broad range of products and services including commercial and personal property & casualty insurance, life and critical-illness cover, pensions and retirement solutions, savings and investment products, claims and risk advisory, and specialty offerings such as microinsurance and travel coverage. The company also runs investment funds, sustainability and climate-focused initiatives, innovation and technology programs, and a foundation for community and environmental projects. Zurich serves both individual consumers and corporate clients across many countries, emphasizing governance, ESG reporting, digital innovation, and resilience.

📋 Description

• Investigate, evaluate, and conclude low exposure, low complexity mechanical breakdown claims under direct supervision • Follow established protocols to handle claims efficiently and effectively while delivering customer-centric claims service • Determine causes of failures and review contract language to apply applicable coverage • Provide technical support to external sales staff • Communicate with service shops, dealership personnel, and claimants to gather information and resolve claims • Field incoming calls regarding mechanical breakdown claims • Determine contractual coverage and the most appropriate replacement or repair solution • Negotiate costs and labor hours to achieve timely claim resolutions • Proactively communicate information, respond to inquiries, and follow customer protocols

🎯 Requirements

• High School Diploma or Equivalent and 2 or more years of experience in the Automotive repair area OR Bachelor’s Degree and 1 or more years of experience in the Automotive Repair area OR Zurich approved Apprenticeship program including an Associate Degree and 1 or more years of experience in the Automotive repair area • Customer service experience • Experience with Microsoft Office • Experience in auto industry areas of service repair, auto technology, parts department, machinist, powersports technician, service management or service advisor • Strong communication and negotiation skills • Ability to multi-task • Organization and time management skills • Experience with collaboration and working across work groups • ASE • Must be legally authorized to work in the United States; employment sponsorship is not offered

🏖️ Benefits

• Short-term incentive bonus eligibility set at 5% • Competitive pay • Comprehensive benefits for employees and their families • Growth, inclusion, and a supportive environment • Merit increases

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