Customer Service Representative

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Zywie

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2019

📣 Marketing

💼 Consulting

Marketing • Consulting

Zywie is a branding and design studio focused on brand management and website development. Its tagline, “Especialistas em gestão de marcas,” and LinkedIn description (“Branding | Desenvolvimento de Sites”) indicate it offers brand strategy and visual identity work alongside building and designing websites as part of broader design services.

📋 Description

• Respond to patient and provider inquiries via phone, email, and text in a timely and professional manner • Provide accurate and thorough information regarding products and services • Resolve concerns efficiently while maintaining a high level of professionalism • Maintain and update patient records with accuracy and attention to detail • Collaborate with internal teams to ensure customer needs are met • Adhere to company policies, procedures, and service standards • Perform additional duties as assigned • Serve as the primary point of contact for patients and medical providers

🎯 Requirements

• High school diploma or equivalent preferred • Bilingual (English/Spanish) preferred • Prior experience in customer service or a related field preferred • Proficiency in Microsoft Office (Word, Excel, Outlook) • Excellent verbal and written communication skills • Strong problem-solving abilities and attention to detail • Ability to manage multiple tasks in a fast-paced environment • Ability to handle sensitive situations with professionalism and discretion • Ability to sit, stand, and walk regularly • Frequent use of computer systems and screens • Frequent use of hands and fingers for data entry • Regular communication via phone and computer

🏖️ Benefits

• Health, dental, and vision insurance • 401(k) plan • Life insurance • Paid time off and company holidays • Opportunities for professional growth and development