Selected: ✨ IT Support Engineer.
Selected: 🇺🇸 United States – Remote USA.
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Selected: 🆕 Date Added.
🔥 19 hours ago
Customer Support Engineer troubleshooting FireMon’s network security products for customers. Managing tickets, investigating logs, and resolving or escalating complex firewall issues remotely.
🇺🇸 United States – Remote
💰 $40M Debt Financing on 2020-08
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
👻 Ghost score 11%
🕒 Yesterday
Support Engineer investigating complex SDK and API issues for Spreedly’s open payments platform. Bridging customer support and engineering while improving payment integration reliability.
🇺🇸 United States – Remote
💰 $75M Private Equity Round on 2019-11
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
👻 Ghost score 10%
🗣️🇪🇸 Spanish Required
🕒 Yesterday
L2 Support Engineer investigating escalated B2B SaaS issues and shipping bug fixes. Supporting L1 teams for Artemis’s AI-powered home-improvement platform.
🇺🇸 United States – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🦅 H1B Visa Sponsor
👻 Ghost score 22%
🕒 Yesterday
Advanced technical support for SOVRA’s public procurement platform and CLM applications. Resolving complex customer issues and supporting next-generation product adoption.
🕒 Yesterday
Technical Support Engineer troubleshooting Symbotic’s AI-powered warehouse robotics systems across software, networking, and infrastructure. Supporting customer-site operations through remote diagnosis, escalations, and root-cause analysis.
🇺🇸 United States – Remote
💵 $70k - $97.9k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🦅 H1B Visa Sponsor
👻 Ghost score 0%
🕒 2 days ago
Advanced Technical Support Specialist troubleshooting HSI software platforms, data, configurations, and integrations. Supporting customers and internal teams through escalations, migrations, audits, and Salesforce case management.
🇺🇸 United States – Remote
💵 $60k - $68k / year
💰 Private Equity Round on 2023-11
⏰ Full Time
🟢 Junior
🟡 Mid-level
💻 IT Support
🚫👨🎓 No degree required
👻 Ghost score 0%
🕒 2 days ago
Technical Support Specialist resolving software and hardware integration issues for PatientNow’s beauty, wellness, and medical aesthetics platform. Supporting customers through phone, email, and ticketing systems.
🇺🇸 United States – Remote
💵 $25 - $30 / hour
⏰ Full Time
🟢 Junior
💻 IT Support
🚫👨🎓 No degree required
👻 Ghost score 0%
🕒 2 days ago
IT Support Specialist providing Tier 1/2 support for 6sense’s global workforce. Administering identity, SaaS, endpoint, and AI technologies while automating IT operations.
🇺🇸 United States – Remote
💵 $73.6k - $103.9k / year
💰 $200M Series E on 2022-01
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 IT Support
🦅 H1B Visa Sponsor
👻 Ghost score 0%
🕒 2 days ago
Software Support Engineer bridging Workiva’s Customer Support and Engineering teams. Diagnosing platform issues, managing incidents, and delivering solutions for the AI-powered finance, risk, and sustainability platform.
🇺🇸 United States – Remote
💵 $78k - $125k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🦅 H1B Visa Sponsor
👻 Ghost score 0%
🕒 5 days ago
Technical Support Engineer bridging Support and Engineering for Foundant’s nonprofit and philanthropic SaaS products. Investigating complex issues, managing escalations, and driving confirmed fixes.
🕒 5 days ago
Technical Support Specialist troubleshooting Aircall’s AI-powered customer communications platform. Investigating APIs, integrations, messaging, telephony, analytics, and AI features for customers.
🏈 North America – Remote
💰 Venture Round - Aircall on 2022-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 IT Support
👻 Ghost score 10%
🕒 5 days ago
Technical Support Specialist providing Level 2 support for GE Vernova’s protection, control, relay, meter, and automation products. Investigating faults, configurations, firmware, and customer integration issues.
🕒 5 days ago
Technical Support Specialist providing Level 2 support for GE Vernova relays, meters, and software used in utility and industrial power systems. Investigating faults, configurations, commissioning, and customer integrations.
🕒 5 days ago
Remote Level 2 technical support specialist troubleshooting Digi cellular, wireline, and SD-WAN connectivity solutions. Monitoring networks, resolving incidents, and supporting customers and channel partners.
🇺🇸 United States – Remote
💵 $47.5k - $67k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💻 IT Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
👻 Ghost score 1%
🕒 6 days ago
Tier 2–3 IT Support Engineer resolving endpoint, identity, application, and security issues for GondolaBio, a clinical-stage biopharmaceutical company developing genetic-disease therapeutics.
🇺🇸 United States – Remote
💵 $55 / hour
💰 $300M Venture Round - GondolaBio on 2024-08
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
📞 Support Engineer
👻 Ghost score 3%
🕒 6 days ago
Technical Support Specialist supporting Tango Analytics' enterprise IWMS/SaaS customers. Resolving L1/L2 tickets, troubleshooting integrations, and partnering with Engineering and Product.
🕒 6 days ago
Technical Support Specialist supporting Tango Analytics’ enterprise IWMS/SaaS customers. Troubleshooting tickets, integrations, configurations, and incidents across L1 and L2 support.
🌐 United States, Canada – Remote
⏰ Full Time
🟢 Junior
💻 IT Support
🚫👨🎓 No degree required
👻 Ghost score 10%
🕒 6 days ago
Technical Support Specialist supporting customers using Radicle Health’s human services software products. Troubleshooting product, reporting, and integration issues while improving documentation and customer experience.
🤠 Texas – Remote
💵 $55k - $65k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💻 IT Support
🚫👨🎓 No degree required
👻 Ghost score 2%
🕒 6 days ago
Support Engineer managing incident response for Honeydew’s AI-powered digital dermatology platform. Troubleshooting web applications, resolving L0 issues, and escalating complex problems to engineering.
🏈 Alabama, Arizona, +18 more states – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
👻 Ghost score 18%
🕒 6 days ago
Support Engineer resolving CRM, integration, and data issues for dealer management software. Supporting equipment dealerships through SQL diagnostics, APIs, monitoring, and AI-assisted workflows.
🌐 United States, Canada – Remote
💵 $115.2k - $140.8k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
👻 Ghost score 0%
+136 More IT Support Engineer Jobs Available!
The average salary for remote it support engineers in the US is $86,321 per year. This is based on data from 30 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟡 Mid-level IT Support Engineer (2-4 yrs) | 30 | $86,321 |
We analyzed 30 job listings in the last year and found it takes about 39 days for employers to close a job opening.
We reviewed 43 job postings and found the top 10 skills employers are asking for most often are:
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