Director, Revenue Ops – Business Intelligence

🔥 6 hours ago

🔔 Pennsylvania – Remote

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💵 $125k - $150k / year

⏰ Full Time

🔴 Lead

📚 Business Intelligence Analyst

👻 Ghost score 0%

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Logo of KnowFully Learning Group

KnowFully Learning Group

51 - 200 employees

Founded 2019

📚 Education

🏥 Healthcare

💸 Finance

Education • Healthcare • Finance

KnowFully Learning Group is a leading provider of innovative learning solutions that empower professionals across the Accounting & Finance and Healthcare sectors. The company offers a diverse array of engaging and comprehensive educational resources tailored to individual learning styles, enabling practitioners to stay informed and maintain their credentials. With a rich history in finance and a recent expansion into healthcare education, KnowFully creates impactful courses and content that drive better outcomes for both professionals and their clients or patients.

📋 Description

• Lead the company's revenue operations and business intelligence framework across B2C and B2B revenue performance, forecasts, pipelines, funnels, and commercial drivers • Develop and govern forecasting methodologies, commercial KPIs, reporting standards, and performance measures • Build and maintain executive dashboards, leadership scorecards, portfolio reporting, and recurring business reviews • Analyze product-line, brand, customer segment, learner lifecycle, retention, pricing, packaging, and enterprise account performance • Translate complex business and performance data into insights and recommendations for executive leadership • Establish cross-functional business-performance measurement frameworks, common KPIs, scorecards, analytical views, and performance reporting • Own business-side data, reporting, KPI, and analytics governance for sales CRM and BI systems • Partner with functional owners and the CTO organization on workflow requirements, reporting integrations, analytics infrastructure, systems enhancements, and technical solutions • Streamline reporting, improve business processes, and reduce manual work through automation and analytics • Identify and evaluate AI and automation opportunities, develop business cases, support prioritization, and measure ROI • Provide performance measurement, dashboards, and analytical reporting for strategic initiatives, acquisitions, and post-acquisition performance • Collaborate with Product, Marketing, Sales, Operations, Finance, PMO, and Technology leaders • Operate as a highly strategic individual contributor with no supervisory responsibilities

🎯 Requirements

• Strong knowledge of revenue operations, business intelligence, forecasting, commercial analytics, and performance management • Demonstrated ability to develop executive dashboards, scorecards, KPIs, forecasts, and recurring business reporting • Strong analytical and financial acumen • Experience with CRM, business intelligence, analytics, and reporting platforms • Ability to establish reporting standards, KPI definitions, data governance practices, and operating processes • Strong written and verbal communication skills, including presenting complex information to executive audiences • Ability to influence and collaborate across functions without direct authority • Strong organizational skills and ability to manage multiple priorities in a remote, evolving business environment • Bachelor's degree or equivalent experience required • 8+ years of experience in revenue operations, business intelligence, commercial analytics, strategy and operations, or a related function • 3+ years of progressively responsible experience leading executive reporting, forecasting, KPI development, or performance initiatives • Experience partnering with senior leaders across Sales, Marketing/Growth, Product, Finance, Operations, and Technology • Preferred: experience in private equity-backed, high-growth, multi-brand, SaaS, education, healthcare, or professional services organizations • Preferred: experience supporting multiple product lines, brands, business units, or customer segments • Preferred: experience with acquisition reporting, post-acquisition performance measurement, or portfolio integration • Preferred: experience evaluating or implementing AI-enabled workflows, automation, or advanced analytics • MBA, master's degree, or advanced analytics training preferred but not required

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