Buscar Empregos Remotos

Web Support Engineer

🕒 Outubro 27

🇨🇴 Colômbia – Remoto

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

📞 Engenheiro de Suporte

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da SENSORY-MINDS GMBH, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Outubro 27

Ainda aberta no site da SENSORY-MINDS GMBH. Verificada 4 minutos atrás.

Logo of SENSORY-MINDS GMBH

SENSORY-MINDS GMBH

51 - 200 funcionários

Fundada em 2009

💼 Consultoria

🤝 B2B

🤖 Inteligência Artificial

Consulting • B2B • Artificial Intelligence

A SENSORY-MINDS GMBH é uma consultoria digital e product studio alemã focada na transformação digital centrada no cliente. A empresa combina estratégia, desenvolvimento e serviços de sucesso do cliente para projetar e desenvolver aplicações web e mobile, progressive web apps, experiências de realidade aumentada e experiências de marca e para exposições. A empresa destaca o uso de dados, inteligência artificial e machine learning para medir e otimizar continuamente as experiências de clientes e marcas para empresas.

Descrição

• Take ownership of client support requests • Troubleshoot technical issues and find effective solutions • Keep web applications running smoothly • Develop, maintain, and improve performant, reusable, and scalable code • Work across the web development lifecycle, from requirements understanding and issue resolution to implementing and deploying improvements • Collaborate with clients, developers, and designers • Share knowledge and deliver effective solutions • Manage priorities and improve products and processes • Experiment with AI, new technologies, and modern development tools

🎯 Requisitos

• Home base in Colombia • Experience with PayloadCMS, Next.js, TypeScript, gRPC, MongoDB, Redis, Docker, Kubernetes, and Git • Experience with React, Tailwind CSS, ShadCN, and tRPC • Willingness to experiment with AI, new technologies, and modern development tools • Ability to troubleshoot technical issues and support web applications • Ability to develop, maintain, and improve performant, reusable, and scalable web application code • Ability to work across the web development lifecycle • Ability to collaborate with clients, developers, and designers • Ability to manage priorities and take ownership of work

🏖️ Benefícios

• Fully remote, with your home base in Colombia • Family-friendly workplace supporting work-life balance and family needs • Flex Friday to reduce overtime • Training budget • Three additional free training days per year • Healthy feedback culture • Office and People & Culture team open to suggestions

Candidatar-se

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Vagas Similares

🕒 Outubro 22

Twilio

5001 - 10000

🔌 API

🤝 B2B

Technical Support Expert supporting Twilio’s Email platform through complex issue resolution, incident response, and customer communication. Mentoring support teammates and improving SLAs, CSAT, and knowledge-base content.

🇨🇴 Colômbia – Remoto

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

📞 Engenheiro de Suporte

🗣️🇺🇸🇬🇧 Inglês obrigatório

🕒 Outubro 22

Masabi

201 - 500

💼 Consultoria

✈️ Turismo

📦 Logística

IT Support Engineer supporting Masabi’s global transit fare-payment technology team. Managing devices, access, SaaS systems, automation, and secure employee onboarding remotely from Colombia.

🇨🇴 Colômbia – Remoto

💰 Venture Round em 2022-03

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

📞 Engenheiro de Suporte

🗣️🇺🇸🇬🇧 Inglês obrigatório

🕒 Outubro 21

DBSync

51 - 200

💼 Consultoria

🏥 Saúde

📦 Logística

Senior Technical Support Engineer supporting DBSync’s cloud replication and data integration products. Troubleshooting databases, CRM/ERP integrations, and enterprise customer issues during U.S. hours.

🇨🇴 Colômbia – Remoto

⏰ Tempo Integral

🟠 Sênior

📞 Engenheiro de Suporte

🗣️🇺🇸🇬🇧 Inglês obrigatório

🕒 Setembro 25

Twilio

5001 - 10000

🔌 API

🤝 B2B

Technical Support Expert supporting Twilio’s Programmable Messaging API and SMS application customers. Troubleshooting deliverability, debugging code, and resolving technical issues remotely from Colombia.

🇨🇴 Colômbia – Remoto

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

📞 Engenheiro de Suporte

🗣️🇺🇸🇬🇧 Inglês obrigatório

🕒 Setembro 17

Twilio

5001 - 10000

🔌 API

🤝 B2B

Technical Support Expert supporting Twilio APIs, SDKs, and Accounts & Billing customers remotely in Colombia. Resolving routine requests, escalations, and ticket queues while meeting SLA targets.

🇨🇴 Colômbia – Remoto

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

📞 Engenheiro de Suporte

🗣️🇺🇸🇬🇧 Inglês obrigatório

Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
Follow Remote Rocketship on LinkedInFollow Remote Rocketship on InstagramFollow Remote Rocketship on FacebookFollow Remote Rocketship on TikTok