Field Team Manager

🔥 23 hours ago

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 10%

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Logo of AbbVie

AbbVie

10,000+ employees

Founded 2013

🏥 Healthcare

💼 Consulting

🏭 Manufacturing

Healthcare • Consulting • Manufacturing

AbbVie is a global pharmaceutical company that discovers and delivers innovative medicines and solutions to enhance lives. With a focus on addressing the world's toughest health challenges, AbbVie operates in over 175 countries, providing a wide range of products across areas like immunology, oncology, neuroscience, and aesthetics. Committed to scientific innovation, AbbVie invests heavily in research and development, aiming to produce first-in-class medicines. The company also emphasizes workplace diversity, sustainability, and patient support initiatives, ensuring positive impact for both its patients and the broader community.

📋 Description

• Directly manage the strategy, operations and tactical implementation of the AbbVie Care program for the region of Canada • Manage the regionally based field team consisting of DMs, FCMs, PCSs and supporting roles • Collaborate with AbbVie Care management, operations, data, governance, marketing, commercial, access and trade teams • Collaborate with Innomar/Cencora to implement HR policies and procedures for the field-based team • Ensure field team activities align with patient support program strategy and shared business objectives • Develop understanding of patient journeys in immunology indications and adjust program offerings for patients and HCPs • Identify strategies and implement tactics to minimize time to reimbursement • Work with Provincial Affair Managers to align with reimbursement status and procedures • Leverage key performance indicators, CRM database and available reports • Maintain communication between AbbVie Care marketing, brand teams, sales, Trade relations, vendors and field team • Optimize field team resources and cost efficiency • Assist with revisions of field team SOPs, reporting, templates, KPIs and best practices • Collaborate with Innomar/Cencora on field team KPIs and performance evaluations • Organize and execute regional district meetings • Provide customer service to AbbVie sales team and external customers to resolve in-clinic support challenges • Provide strategic input and guide DMs participating in IFT initiatives • Develop content and participate at advisory boards as required

🎯 Requirements

• Bachelor’s degree in Science and/or Business Administration • Master’s degree a plus • Previous Management Experience required • Five years in a similar role or strong transferable skills • Strong computer skills; must be proficient with Excel and Powerpoint • Working understanding of provincial, federal and private reimbursement • Ability to implement commercial opportunities in a timely fashion and adapt as needed • Strong strategic planning and project management skills • Superior interpersonal and presentation skills • Results driven, demonstrated analytical skills • Ability to work in a matrix environment, strong collaboration skills • Advanced knowledge of English / Fluency in English is an essential requirement • Availability to travel about 20-30% of the time • Valid driver’s license and passport are required

🏖️ Benefits

• Innovative work culture • Professional development • Paid time off: vacation, holidays, personal days, and volunteer days • Employee stock purchase • Wellness spending account • Flexible health insurance • Retirement savings programs

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