Enterprise Account Manager

🔥 0 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Absorb Software

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2003

💼 Consulting

📣 Marketing

🏥 Healthcare

💰 $59M Private Equity Round - Absorb LMS on 2017-09

Consulting • Marketing • Healthcare

Absorb Software is an AI-powered learning management system (LMS) provider that delivers a cloud-based platform for enterprise training, onboarding, compliance, upskilling, customer education, and partner enablement. Its SaaS platform includes course authoring, a large content library, reporting and analytics, integrations with HCM/CRM systems, e-commerce for selling courses, and AI agents to personalize learning and streamline administration. Absorb targets HR, L&D, compliance, customer success, and partner teams at organizations of all sizes, emphasizing scalability, security, and measurable ROI.

📋 Description

• Build trust and strong business relationships with key decision makers in strategic accounts • Generate strategic account plans to drive upsell and cross-sell opportunities • Work with Leadership, Solutions Engineers, and Account Development representatives to execute expansion plans from discovery through closed won • Monitor the pipeline and take appropriate actions to facilitate sales through closed won • Collaborate with support and technology teams to become an expert in Absorb LMS and the learning management landscape • Demonstrate Absorb LMS functionality and provide pricing options aligned with customer objectives • Identify customer risk and mitigate churn with Customer Success resources • Use customer and prospect contact activity tools and systems and maintain relevant information • Monitor and report on market and competitor activities

🎯 Requirements

• Strong background in technology sales and client management • Minimum 7+ years of experience • Ability to become a trusted advisor to senior leaders within client organizations • Very strong written and verbal business communication skills • Experience working with a global client base • Ability to travel for business when required • Strong internal team player • Post-secondary degree, business undergraduate degree, or MBA preferred • Experience with AbsorbLMS, Salesforce, Gainsight, Zendesk, Calendly, Zoom, Teams, and Adobe Acrobat • Must be legally eligible to work in the country applied to without sponsorship • Successful candidates are subject to pre-employment background screening, including a criminal record check

🏖️ Benefits

• Fully remote-first work with flexible work arrangements • Comprehensive health and wellness benefits • Retirement savings programs • Eligibility for two different bonus plans • Generous time off • Comprehensive medical and dental benefits based on country of location • New Hire Equipment Allowance • Monthly Flex Allowance • Career growth and internal mobility opportunities • Employee-driven DE&I programs