Copywriting Lead

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🔥 46 minutes ago

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Affirm

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

💳 Fintech

👥 B2C

🛍️ eCommerce

💰 Post-IPO Equity on 2021-01

Fintech • B2C • eCommerce

Affirm is a financial technology company that offers a 'Buy Now, Pay Later' service, allowing consumers to make purchases and pay for them over time with flexible payment plans. Affirm eliminates hidden fees and compound interest, providing clear terms and conditions for its users. The company also offers the Affirm Card, a debit card that allows users to request to pay over time for larger purchases or pay in full for smaller ones. Affirm partners with various retailers across multiple categories, including electronics, apparel, and travel, providing customers with the convenience of paying over time at checkout both online and in physical stores. Affirm's services are integrated with Apple Pay, enabling customers to make payments seamlessly from their iPhone or iPad.

📋 Description

• Write and refine content across product touchpoints, including email, push notifications, in-app messaging, and web, ensuring a consistent voice and tone. • Collaborate with cross-functional teams, including Product Managers, Product Marketing, Design, and Legal & Compliance to ensure that product messaging aligns with both user needs and business objectives. • Develop and maintain messaging frameworks, content templates, and writing standards to create scalable, consistent content that serves multiple product and marketing functions. • Drive content strategies for campaigns, from ideation through A/B testing, ensuring that messaging enhances the overall user experience and helps drive key business goals. • Contribute to the evolution of Affirm’s voice and tone, refining how we communicate with both consumers and merchants across digital touchpoints. • Support content optimization by analyzing performance metrics and iterating on content based on testing insights, user feedback, and performance reviews. • Collaborate with legal and compliance teams to ensure that all content complies with regulatory standards and internal guidelines. • Work closely with the Product Design team to ensure that messaging is integrated into product design and user experiences seamlessly. • Champion a content-first approach to design, advocating for the inclusion of content in product decisions to elevate user experiences and engagement.

🎯 Requirements

• 4+ years of experience in copywriting and/or content design, ideally within a product or tech-focused environment. • Hands-on experience writing for email, push notifications, web, and in-product messaging, with a solid understanding of best practices for each medium. • Proven ability to collaborate effectively with cross-functional partners, including product marketing, designers, product managers, and engineers, to create customer-centric solutions. • A self-starter mentality, capable of managing multiple projects simultaneously, meeting deadlines, and adapting to shifting priorities in a fast-paced environment. • Attention to detail with a strong commitment to clarity, scalability, and consistency across all written content. • Experience with legal and compliance review processes, ensuring that all content meets necessary regulatory standards. • A passion for content innovation, bringing fresh ideas and new approaches to how we communicate with customers.

🏖️ Benefits

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount