Market Manager

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Airbnb

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2007

✈️ Travel

📦 Logistics

🛍️ eCommerce

💰 Post-IPO Equity on 2020-12

Travel • Logistics • eCommerce

Airbnb is a global online marketplace that connects people looking for accommodation with hosts offering unique and diverse lodging options, often in residential properties. Users can book spaces ranging from one-bedroom apartments to entire homes and boutique hotels. Airbnb also offers experiences, allowing guests to book activities hosted by locals, providing an authentic travel experience.

📋 Description

• Build and manage partner relationships within the assigned territory • Directly manage accounts to meet and exceed quarterly and annual sales goals • Analyze data and apply data-driven recommendations to identify and act on strategic sales opportunities • Prospect and onboard new, high-quality supply in the assigned geography • Support clients regarding the technical integration of software partners • Represent Airbnb in external meetings with Professional Hosts and industry conferences • Educate clients about product changes and relay product and policy feedback to internal stakeholders • Stay current on Canadian short-term rental regulations at federal, provincial, and municipal levels • Hold regular optimization calls and business reviews with partners • Develop strong, long-lasting partnerships • Become the source of information on local trends and market dynamics for internal and external partners • Provide timely, efficient service and occasional in-person support to professional hosts • Work cross-functionally with product, communications, public policy, and customer support teams

🎯 Requirements

• 6+ years of experience in new sales, account management, and partner support • Fluency in English required • 2+ years of tech or travel industry experience is a plus • Proven ability to manage a leads pipeline and book of business • Proficient quantitative skills and ability to interpret and apply data • Ability to work strategically and tactically and execute in ambiguous environments • Proven cross-functional work experience • Excellent communication and presentation skills • Ability to communicate with clients via phone, email, and in person • Strong time management and prioritization skills • Highly proficient in CRM software, including leads, opportunities, and core objects • Salesforce experience is a plus • Based in British Columbia or Alberta • Willingness to regularly travel to the assigned territory, typically once every quarter • Passion for Airbnb, travel, and the sharing economy • Mandarin or Cantonese bilingual ability receives special consideration

🏖️ Benefits

• Bonus eligibility • Equity eligibility • Benefits • Employee Travel Credits • Remote-eligible work arrangement • Occasional work at an Airbnb office or attendance at offsites, as agreed with the manager