Market Manager

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Airbnb

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2007

✈️ Travel

📦 Logistics

🛍️ eCommerce

💰 Post-IPO Equity on 2020-12

Travel • Logistics • eCommerce

Airbnb is a global online marketplace that connects people looking for accommodation with hosts offering unique and diverse lodging options, often in residential properties. Users can book spaces ranging from one-bedroom apartments to entire homes and boutique hotels. Airbnb also offers experiences, allowing guests to book activities hosted by locals, providing an authentic travel experience.

📋 Description

• Build and manage partner relationships within the assigned territory • Manage professional host accounts to meet and exceed quarterly and annual sales goals • Analyze data and apply data-driven recommendations to identify strategic opportunities and increase sales • Prospect and onboard new, high-quality supply • Support clients with a baseline understanding of technical integrations for software partners • Represent Airbnb in meetings with Professional Hosts and at industry conferences • Educate clients on product changes and relay product and policy feedback to internal stakeholders • Stay current on Canadian short-term rental regulations at federal, provincial, and municipal levels • Conduct optimization calls and business reviews with partners • Develop long-lasting partnerships and deep knowledge of assigned markets • Provide timely, exceptional service and occasionally travel to the market for in-person support • Collaborate cross-functionally with product, communications, public policy, and customer support teams

🎯 Requirements

• 6+ years of experience in new sales, account management, and partner support • Fluency in English required • 2+ years of tech or travel industry experience is a plus • Proven ability to manage a leads pipeline and book of business • Proficient quantitative skills and ability to interpret and apply data • Ability to work strategically and tactically and execute in ambiguous environments • Proven cross-functional work experience • Excellent communication and presentation skills • Ability to communicate with clients by phone, email, and in person • Strong time management and prioritization skills • Highly proficient in CRM software, including leads, opportunities, and core objects • Salesforce experience is a plus • Based in Ontario, Canada and willing to travel regularly to the assigned territory; typical expectation is once every quarter • Passion for Airbnb, travel, and the sharing economy • Airbnb host experience is a plus

🏖️ Benefits

• Eligible for bonus, equity, benefits, and Employee Travel Credits • Remote-eligible work arrangement • Occasional work at an Airbnb office or attendance at offsites, as agreed with your manager