Child Care Subsidy Supervisor

🔥 46 minutes ago

🇨🇦 Canada – Remote

💵 $60.5k - $78.7k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 0%

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Logo of Government of Alberta

Government of Alberta

10,000+ employees

Founded 1905

🏥 Healthcare

🍽️ Food & Beverage

📦 Logistics

Healthcare • Food & Beverage • Logistics

Government of Alberta is the governing body responsible for the administration and execution of laws, policies, and services within the province of Alberta, Canada. It provides essential services to its citizens, including healthcare, education, agriculture support, public safety, and emergency preparedness. The government also initiates various programs to enhance economic development, support families, and protect the environment, aiming to improve the quality of life for residents in Alberta.

📋 Description

• Oversee the Child Care Subsidy, Out of School Care Subsidy, and Extended Hours Subsidy programs • Provide guidance, direction, and advice to Child Care Subsidy Assessors and Administrative Support staff • Ensure benefits are delivered according to program policies and procedures in a timely, accurate, and respectful manner • Lead teambuilding, recruitment, orientation, training, professional development, and ongoing staff supervision • Establish unit and individual objectives • Monitor assessor work, interpret policies and procedures, implement new procedures, and provide feedback • Track program trends, issues, precedents, procedures, and service delivery gaps • Engage with committees to resolve policy issues and regional or provincial concerns; provide program input to the Manager • Review written applicant appeals and make second-level appeal decisions • Lead case conferences with the Manager on complex or contentious cases • Contribute to continuous development of the Child Care Subsidy program and technical information database • Develop and maintain networks with government agencies, childcare operators, and community partners • Promote program philosophies, policies, and procedures through community and stakeholder speaking engagements • Respond to applicant issues, community calls, MLA office requests, Minister’s Office inquiries, Auditor General inquiries, and other stakeholder requests • Analyze financial statements, income tax returns, and investment income statements to determine subsidy eligibility

🎯 Requirements

• 1-year related certificate • 2 years of related experience • Directly related education or experience may be considered through the stated one-to-one equivalency • Comprehensive knowledge of childcare subsidy programs, policies, and regulatory requirements • Extensive knowledge of childcare subsidy programs, services, and supports • Strong understanding of operational processes and procedures • In-depth knowledge of Assessor and Administrative Support functions • General knowledge of related government programs, services, and legislation • Knowledge of childcare provider agreements and regulatory requirements • Advanced knowledge of financial analysis, accounting, and tax documentation • Extensive knowledge of ECDS/CCIS systems • Proficiency in Microsoft Word, Excel and Outlook • Awareness of social barriers, human behaviour, family dynamics, and wellness issues • Interviewing, communication, presentation, and public speaking abilities • Sound decision-making with a high degree of accuracy • Ability to complete an academic check and Level 2 enhanced security screening • Ability to complete a soft credit check • Criminal records check completed within the last six months accepted • Cover letter required

🏖️ Benefits

• Public Service Pension Plan (PSPP) • Alberta Public Service benefits • Professional learning and development • Full-time remote work eligibility • Positive workplace culture and work-life balance

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