Business Collections Specialist – French, English

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $17 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Collections

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ALTUS Commercial Receivables

WebsiteLinkedInAll Job Openings

201 - 500 employees

Altus is the trusted leader in commercial receivables management and business-to-business collections, helping organizations improve cash flow, optimize their credit-to-cash cycle, and minimize credit risk. For more than 30 years, Altus has set the benchmark for performance in receivables management—combining proprietary technology, advanced analytics, and the industry’s most experienced professionals to deliver unmatched recovery outcomes.

📋 Description

• Collect payments and communicate with debtors to resolve issues • Collaborate with clients, sales, and peers on delinquent accounts • Contact debtors by phone, mail, or email • Examine debtors’ financial situations • Review documents and contracts • Review and resolve disputes while establishing resolutions • Adhere to compliance requirements • Resolve cases through closure or escalation • Make a minimum of 80 outbound/inbound calls • Negotiate payment in full or secure payment arrangements • Create urgency for non-paying debtors • Work closely with the Client Support Representative to resolve disputes • Meet or exceed monthly phone, activity, and fee quotas

🎯 Requirements

• French and English language proficiency • Collections, sales, telemarketing, customer service, or call center experience preferred • Basic proficiency with Microsoft Office • Data entry and strong computer skills • Excel preferred • Critical thinking • Basic math and writing skills • Salesforce experience is a plus • Strong attention to detail and goal-oriented • Ability to de-escalate adverse situations • Strong interpersonal, communication, and organizational skills • Dependability • Must live in Canada

🏖️ Benefits

• Commission and bonuses • Private benefit package with health, dental, vision, life, and disability coverage options • RRSP plan option with company matching • Generous paid time off policy • Paid national holidays immediately upon hire • Remote/telecommute work arrangement