AI Operations Lead

Job not on LinkedIn

🔥 4 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟠 Senior

⚙️ Operations

Where this job comes from

Posted on Andgo Systems's careers page, not through a job board

First seen by Remote Rocketship 4 minutes ago

Logo of Andgo Systems

Andgo Systems

51 - 200 employees

Founded 2014

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

💰 $2M Grant - Andgo Systems on 2024-08

Healthcare • Logistics • Manufacturing

Andgo Systems is a SaaS company that provides intelligent shift-fill and absence-management automation for health systems and large employers (including manufacturing) across the U. S. and Canada. Its modular platform automates end-to-end workflows—automated shift bidding and filling, IVR and online absence reporting, broadcast communications and complex vacation mapping—to reduce vacant shifts, speed time-to-fill, and lower scheduling costs for operational and HR teams.

📋 Description

• Run Andgo's AI Operations program across departments, helping others get work done with AI. • Build the internal AI representative network to enable champions in each department. • Define and own the AI operations scorecard. • Manage AI use case requests, vendor approvals, renewals, and relationships. • Work with the finance team to maintain and control the AI tool budget. • Lead and manage the AI Operations Specialist and guide the growth of the team over time. • Enable AI adoption across every department. • Deliver AI tools that perform useful work for the business with the AI Operations Specialist.

🎯 Requirements

• Post-secondary education in business, computer science, or a related field, or equivalent experience. • Track record in AI operations and enablement: AI tools and agents you built or setup, in daily use by yourself and others. • 5+ years running change, enablement, or operations programs in a B2B SaaS company, with at least one company-wide behaviour change you can point to. • Experience owning a budget and reporting spend against it. • An excellent communicator who can explain technical ideas to non-technical colleagues. • Experience leading and managing a team of individual contributors. • Desire and willingness to contribute to the Andgo culture and company core values. • Bonus: Experience redesigning processes around outcomes before automating them. • Bonus: Experience working within SOC 2 or similarly regulated environments. • Bonus: Experience managing AI or SaaS vendors, including evaluations, contracts, renewals, and consolidating overlapping tools. • Bonus: Experience building a scorecard used to make real decisions. • Bonus: Experience with EOS or a similar operating system, including accountability charts, scorecards, and quarterly rocks.

🏖️ Benefits

• Health and dental coverage, plus an annual flex spending account. • $1,500 a year for professional development. • $1,000 home office setup. • 4 weeks' vacation, 12 statutory holidays and 2 flex days. • Remote-Friendly: Work from anywhere in Canada. • Flexible Hours: Flexible working hours to suit your lifestyle. • Great Team: Collaborative and supportive team members.

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