Senior Staff Portfolio Operations Manager

Job not on LinkedIn

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 CA$170k - CA$200k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 26 days.

Apply Now

Find Similar Remote Jobs

Lightspeed Commerce

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

☁️ SaaS

🛒 Retail

SaaS • Retail

Lightspeed Commerce is a cloud-based point-of-sale (POS) and payments SaaS platform that powers in-person and online commerce for retailers, restaurants, golf facilities and wholesalers. It provides omnichannel POS, inventory management, eCommerce, payments and reconciliation, workforce and payroll, analytics/insights (including Lightspeed AI), hardware integrations, capital/funding, and wholesale tools (NuORDER). Lightspeed emphasizes scalable, customizable systems for multi-location businesses and reports supporting ~150,000 customer locations worldwide.

📋 Description

• Lead Product Operations for Hospitality during the initial six-month assignment • Partner with Hospitality Product & Technology leaders on roadmap planning and execution • Manage priorities, dependencies, and delivery risks • Establish planning and reporting cadences for progress, issues, and decisions • Improve team planning, communication, execution, and cross-functional collaboration • Lead special projects and operational improvements • Lead portfolio reviews across Hospitality, Retail, and Financial Services • Develop reporting and dashboards to assess investment performance and identify gaps • Analyze results and root causes against expectations • Recommend changes to priorities and investments and help leaders evaluate trade-offs • Partner with Finance, Product Operations, and Product & Technology leaders to inform investment decisions and drive accountability • Assess cross-portfolio priorities and trade-offs • Maintain visibility into roadmaps, dependencies, risks, and portfolio implications • Resolve shared challenges and coordinate action across verticals • Establish consistent planning and review processes • Prepare leadership recommendations and track decisions and actions through completion • Establish go-to-market handoff processes across Hospitality, Retail, and Financial Services • Strengthen Product and GTM communication throughout the product lifecycle • Create feedback loops incorporating market insights, customer feedback, and GTM learnings into roadmap planning • Improve visibility into launch readiness, dependencies, and ownership

🎯 Requirements

• Significant experience in SaaS product development, Product Operations, Business Operations, or a related field • Strong understanding of product development lifecycles, roadmap planning, and execution • Demonstrated experience managing complex programs or portfolios, including prioritization, resource allocation, cross-functional dependencies, risks, and business outcomes across multiple teams • Strong analytical and financial acumen • Experience developing portfolio reporting, dashboards, financial models, and investment tracking • Proven ability to translate complex data and business performance insights into actionable recommendations • Experience partnering with and influencing senior leaders and cross-functional stakeholders • Ability to build alignment, challenge assumptions, and drive decisions without relying on formal authority • Strong business judgment and problem-solving skills • Ability to independently identify opportunities, anticipate challenges, and drive initiatives forward in ambiguous environments • Experience improving operational processes, governance, and ways of working within a complex technology organization • Exceptional communication and stakeholder management skills • Ability to simplify complex concepts, adapt messaging to different audiences, and build trusted relationships across Product, Technology, Finance, and other business functions • Collaborative and empathetic approach • Candidates must be based in Canada • Candidates outside the Eastern Time Zone must be flexible and willing to adjust working hours for EST-based collaboration and business requirements

🏖️ Benefits

• A flexible work environment that empowers you to do your best work • Flexible paid time off and remote work policies • Equity options • Contributions to your pension plan • Training opportunities to grow your skills and career • Health and wellness credit • Time off to volunteer and give back to your community • Interest groups, employee led networks, social committees to sponsored sports teams • Computer purchase program to get your personal Macbook • Enhanced parental leave • Medical, dental, wellness, life and disability insurance • RRSP plan and match • Paid parental leave top-up • Paid time off • Continuous learning opportunities • Global mobility • Inclusive and barrier-free workplace • Accommodations available on request for candidates taking part in all aspects of the selection process

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume