Account Manager

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AppearOnAI

WebsiteLinkedInAll Job Openings

1 - 10 employees

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

Artificial Intelligence • SaaS • B2B

AppearOnAI is an AI visibility optimization platform that analyzes how AI assistants (ChatGPT, Claude, Perplexity, Gemini, Grok, etc. ) perceive and recommend brands. It provides businesses and agencies with an actionable roadmap — including content optimizations, structured data, competitor analysis, and monitoring — to improve citation coverage and recommendation rankings across major AI models. The service is delivered as a SaaS product offering automated audits, tailored content templates, real-time tracking, and implementation guidance to help companies increase AI-driven traffic and conversions.

📋 Description

• Own a portfolio of accounts from onboarding through activation and ongoing success • Run structured quarterly business reviews connecting Appear’s data to clients’ commercial outcomes • Identify expansion opportunities across additional brands, markets, and verticals • Manage renewals proactively and act on risks early • Represent the customer internally, relaying client feedback to product and marketing • Use AI for account research, QBR preparation, renewal forecasting, and follow-up

🎯 Requirements

• 2+ years in account management, customer success, or a renewal-owning role in B2B SaaS • Comfortable discussing pricing, ROI, and contract terms • Strong client-meeting questioning skills • Genuine curiosity about AI and its impact on search • Organised and proactive book-of-business management • Fluent in English • Spanish or other European languages are a plus • Background in SEO, content marketing, or digital agency work is nice to have • Experience with legal, healthcare, financial services, or professional services accounts is nice to have • Familiarity with HubSpot, GoHighLevel, Salesforce, or similar CRM is nice to have • Experience as an early CS or AM hire is nice to have