Senior Subject Matter Expert, ServiceNow

🕒 September 19

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔧 ServiceNow

👻 Ghost score 14%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ASRC Federal

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2003

🎖️ Defense

🚀 Aerospace

🏛️ Government

Defense • Aerospace • Government

ASRC Federal is a wholly-owned subsidiary of Arctic Slope Regional Corporation that provides federal government contracting services across space, civilian, defense & intelligence, national security, and health markets. It delivers engineering solutions, digital operations and IT modernization, software, applications & analytics, supply chain management & logistics, infrastructure operations, and professional services to support missions such as NASA space programs, FAA aviation safety/operations, Air Force industrial support, cyber defense, and base/resiliency operations. The company operates a family of businesses whose earnings support ASRC’s more than 14,000 Iñupiaq shareholders and employs roughly 9,000 people.

📋 Description

• Lead strategic planning initiatives in a selected technical or functional area • Meet frequently with management and team members to propose initiatives, foster technology adoption, and establish priorities • Provide expert-level guidance on emerging technologies, best practices, and industry trends relevant to the DEEP mission and DHS enterprise IT environment • Advise on complex technical issues across architecture, engineering, integration, testing, security, cloud services, and modernization • Translate specialized technical concepts into clear recommendations for leadership • Evaluate processes, frameworks, and solutions for optimization, reengineering, automation, interoperability, and reuse • Collaborate with architects, developers, analysts, and engineering teams to align solutions with DHS standards • Provide subject-matter input for requirements development, design reviews, technical assessments, and trade-off analyses • Participate in stakeholder engagement sessions to align technical direction with mission needs and user requirements • Mentor project teams and junior staff • Support technical roadmaps, target architectures, and modernization strategies • Assess risks associated with complex technical solutions and recommend mitigation approaches • Ensure compatibility with DHS enterprise platforms including ServiceNow, Power Platform, Azure Gov, AWS GovCloud, modern JavaScript frameworks, Okta SSO, and Atlassian/GitLab • Provide authoritative input during project planning, governance reviews, and change management activities

🎯 Requirements

• Bachelor's degree • 11 years of progressive technical or functional experience in a selected technical area or specialty skill • ServiceNow certification required • Microsoft Certification preferred • US Citizen • Ability to successfully complete a government-issued background investigation • Ability to obtain a Public Trust • Prior Public Trust or Security Clearance preferred • Superior verbal and written communication skills • Ability to clearly convey complex technical and programmatic topics to diverse stakeholders • Strong analytical and critical-thinking abilities • Ability to turn ambiguous requirements into actionable plans • Ability to motivate and guide technical teams, promoting collaboration, accountability, and continuous improvement

🏖️ Benefits

• Remote position