Technician

🔥 13 hours ago

🇨🇦 Canada – Remote

đź’µ $63.9k - $99.9k / year

⏰ Full Time

đźź  Senior

đź”´ Lead

đź‘» Ghost score 0%

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Logo of BCLC

BCLC

501 - 1000 employees

Founded 1985

🏥 Healthcare

🏨 Hospitality

🎲 Gambling

Healthcare • Hospitality • Gambling

BCLC is the Province's gambling and entertainment company, managing casino, lottery, bingo, and sports betting operations in British Columbia for over 35 years. The company has generated $28 billion for the province, funding essential services like healthcare, education, and community programs. BCLC emphasizes responsible gambling, offering educational resources while also engaging employees in charitable activities within the community.

đź“‹ Description

• Maintain BCLC casino gaming equipment through repairs and maintenance • Complete projects that enhance player experience • Resolve incidents related to sensitive player complaints with diplomacy and tact • Complete assigned duties supporting a high-performing casino environment • Assign work to others in larger facilities or operate independently in smaller locations • Collaborate with internal and external stakeholders • Provide customer service and investigate incidents related to player complaints • Execute project plans and move machines safely within the casino environment • Keep gaming equipment in good working condition and operational • Stay current with evolving gaming equipment technology • Report to a Manager of Business Operations • Travel occasionally to a secondary location within the region

🎯 Requirements

• Recognized technical degree or diploma in electronics or technology support • 3 to 4 years previous technical (hardware) experience or a related background is preferred • An equivalent combination of education and/or experience will be considered • Previous customer service experience is preferred • Ability to comprehend and apply internal control concepts, verifications and procedural review requirements • Ability to compile and analyse information and make informed decisions • Ability to work effectively as part of a team and individually • Organizational skills and attention to detail • Ability to handle sensitive matters with integrity, diplomacy, tact and confidentiality • Excellent written and verbal communication skills • Problem solving, troubleshooting, analytical thinking and innovation • Strong computer skills, including MS Office Suite • Ability to work flexible hours and shifts • Ability to work at multiple locations within a set region • Ability to lift 25 kg • Must be at least 19 years of age • Legally eligible to work in Canada

🏖️ Benefits

• Defined benefit pension plan which provides a recurring income you can depend on for life throughout retirement • Flexible working model supporting work-life integration • 37.5 hour work week • Professional development including education/certification sponsorship • In-house leadership cohorts • LinkedIn Learning • Inclusive environment • Interview accommodations

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