
501 - 1000 employees
Founded 1985
🏥 Healthcare
🏨 Hospitality
🎲 Gambling
Healthcare • Hospitality • Gambling
BCLC is the Province's gambling and entertainment company, managing casino, lottery, bingo, and sports betting operations in British Columbia for over 35 years. The company has generated $28 billion for the province, funding essential services like healthcare, education, and community programs. BCLC emphasizes responsible gambling, offering educational resources while also engaging employees in charitable activities within the community.
🔥 13 hours ago
🇨🇦 Canada – Remote
đź’µ $63.9k - $99.9k / year
⏰ Full Time
đźź Senior
đź”´ Lead
đź‘» Ghost score 0%
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501 - 1000 employees
Founded 1985
🏥 Healthcare
🏨 Hospitality
🎲 Gambling
Healthcare • Hospitality • Gambling
BCLC is the Province's gambling and entertainment company, managing casino, lottery, bingo, and sports betting operations in British Columbia for over 35 years. The company has generated $28 billion for the province, funding essential services like healthcare, education, and community programs. BCLC emphasizes responsible gambling, offering educational resources while also engaging employees in charitable activities within the community.
• Maintain BCLC casino gaming equipment through repairs and maintenance • Complete projects that enhance player experience • Resolve incidents related to sensitive player complaints with diplomacy and tact • Complete assigned duties supporting a high-performing casino environment • Assign work to others in larger facilities or operate independently in smaller locations • Collaborate with internal and external stakeholders • Provide customer service and investigate incidents related to player complaints • Execute project plans and move machines safely within the casino environment • Keep gaming equipment in good working condition and operational • Stay current with evolving gaming equipment technology • Report to a Manager of Business Operations • Travel occasionally to a secondary location within the region
• Recognized technical degree or diploma in electronics or technology support • 3 to 4 years previous technical (hardware) experience or a related background is preferred • An equivalent combination of education and/or experience will be considered • Previous customer service experience is preferred • Ability to comprehend and apply internal control concepts, verifications and procedural review requirements • Ability to compile and analyse information and make informed decisions • Ability to work effectively as part of a team and individually • Organizational skills and attention to detail • Ability to handle sensitive matters with integrity, diplomacy, tact and confidentiality • Excellent written and verbal communication skills • Problem solving, troubleshooting, analytical thinking and innovation • Strong computer skills, including MS Office Suite • Ability to work flexible hours and shifts • Ability to work at multiple locations within a set region • Ability to lift 25 kg • Must be at least 19 years of age • Legally eligible to work in Canada
• Defined benefit pension plan which provides a recurring income you can depend on for life throughout retirement • Flexible working model supporting work-life integration • 37.5 hour work week • Professional development including education/certification sponsorship • In-house leadership cohorts • LinkedIn Learning • Inclusive environment • Interview accommodations
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