Bilingual Patient Reimbursement Specialist

🔥 13 hours ago

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💬 Bilingual

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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🗣️🇫🇷 French Required

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Logo of BioScript Solutions

BioScript Solutions

1001 - 5000 employees

Founded 2001

📦 Logistics

🏥 Healthcare

💊 Pharmaceuticals

Logistics • Healthcare • Pharmaceuticals

BioScript Solutions is a Canadian specialty pharmacy and specialty-care services provider that helps patients with chronic and complex conditions access specialty drug therapies. The company operates infusion clinics and pharmacies, runs patient support programs, and offers wholesale pharmaceutical distribution and third-party logistics to manufacturers, payors and healthcare practitioners across Canada. BioScript focuses on patient-centred care, medication delivery and care coordination to improve health outcomes and simplify access to specialty treatments.

📋 Description

• Manage assigned patient reimbursement projects and cases for the NavieGo branch • Act as the primary point of contact for assigned healthcare providers • Coordinate and manage all aspects required to obtain prescription drug coverage for patients • Coordinate cases with insurance companies, physicians’ offices, and healthcare professionals to maximize reimbursement solutions • Coordinate documents, submissions, and related paperwork for insurance companies and public/federal funding programs • Foster and build relationships with key clinics • Coordinate pharmacy processes after funding has been obtained • Acquire in-depth knowledge of public, private, and federal funding mechanisms • Collaborate with the dispensing BioScript Pharmacy pharmacist on overall patient case management

🎯 Requirements

• Bilingualism in English and French is required • Prior experience in a reimbursement role is a strong asset • Experience in the healthcare, pharmaceutical, or insurance industry is an asset • Minimum of 2 years’ experience in customer/client service • Strong proficiency in Microsoft and Google applications, including Google Apps, Word, and Excel • Professional, courteous, and efficient telephone manner • Proven ability to organize time, set priorities, and multitask to meet competing deadlines • Strong communication and interpersonal skills • Ability to work independently and in a team environment • Attention to detail • Ability to resolve issues effectively and efficiently • Out-of-the-box thinking approach • Able to work rotating shifts Monday through Friday, covering 8 AM to 8 PM EST

🏖️ Benefits

• Growth opportunities and career advancement • Competitive salary • Incentive program • Comprehensive benefits package • Remote work • Inclusive and accessible workplace • Healthy and safe work environment • Accommodations available upon request during the selection process

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