Nurse Case Manager

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BioScript Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2001

📦 Logistics

🏥 Healthcare

💊 Pharmaceuticals

Logistics • Healthcare • Pharmaceuticals

BioScript Solutions is a Canadian specialty pharmacy and specialty-care services provider that helps patients with chronic and complex conditions access specialty drug therapies. The company operates infusion clinics and pharmacies, runs patient support programs, and offers wholesale pharmaceutical distribution and third-party logistics to manufacturers, payors and healthcare practitioners across Canada. BioScript focuses on patient-centred care, medication delivery and care coordination to improve health outcomes and simplify access to specialty treatments.

📋 Description

• Manage assigned patient reimbursement and coordination cases for the NavieGo branch • Act as the primary point of contact for assigned healthcare providers • Coordinate the entire patient journey • Enroll patients into NavieGo-managed programs through physician contacts • Establish and maintain relationships with clinics and physicians, including site visits • Request missing or additional information from physician offices, pharmacies, and other healthcare providers • Obtain prescription drug coverage for patients • Coordinate with insurance companies, physician offices, and healthcare professionals • Coordinate documents, submissions, and paperwork for insurance companies and public funding programs • Coordinate clinic appointments and drug deliveries within required timelines • Build relationships with patients and key healthcare providers • Implement best practices to maximize patient access to drug coverage • Coordinate pharmacy processes after funding is obtained • Apply knowledge of public and private funding systems • Work rotating Monday–Friday shifts covering 8 AM to 8 PM EST

🎯 Requirements

• Registered Nurse designation and current provincial licensing required • Minimum 2 years’ experience in customer/client service and health care reimbursement • Experience in the healthcare, pharmaceutical, or insurance industry is an asset • Strong proficiency in Microsoft and Google applications, including Word and Excel • Professional, courteous, and efficient telephone manner • Ability to organize time, set priorities, and multitask to meet competing deadlines • Strong communication and interpersonal skills • Ability to work independently and in a team environment • Ability to resolve issues effectively and efficiently • Critical thinking and problem-solving abilities • Ability to work rotating Monday–Friday shifts supporting various regions of Canada • English/French bilingualism is an asset; French and English bilingualism is required for positions based in Quebec

🏖️ Benefits

• Growth opportunities and career advancement • Competitive salary • Incentive program • Comprehensive benefits package • Remote work • Full-time permanent employment • Inclusive and accessible work environment • Accommodations available upon request during the selection process