Senior Employee Relations Specialist

🕒 September 8

🏄 California, Illinois – Remote

🏄 California – Remote 🌽 Illinois – Remote

💵 $84.2k - $120k / year

⏰ Full Time

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

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Blue Bottle Coffee

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2002

🏨 Hospitality

📣 Marketing

✈️ Travel

Hospitality • Marketing • Travel

Blue Bottle Coffee is a premium coffee company known for its meticulous quality and ethically sourced, small-batch roasted coffee. The company offers a variety of coffee products, including limited-edition blends, espresso sets, and instant coffee, catering to coffee enthusiasts with discerning tastes. Blue Bottle Coffee also features subscription services for regular delivery of their high-quality coffee, emphasizing customization and freshness. In addition to its online offerings, Blue Bottle Coffee operates cafes in select locations, providing a curated coffee experience. The company places a strong emphasis on sustainability and offers a range of curated gift sets and holiday collections, making it a popular choice for gifting occasions.

📋 Description

• Conduct impartial and comprehensive investigations into employee relations matters, including harassment, discrimination, retaliation, policy violations, workplace conduct concerns, theft, and other employee complaints • Manage investigations from intake through resolution, including developing investigation plans, conducting interviews, reviewing documentation, analyzing findings, and preparing summaries and recommendations • Partner with People Partners, managers, and leadership on employee relations matters, policy interpretation, performance concerns, and workplace issues • Support consistent application of company policies, procedures, and employment practices • Maintain accurate, thorough, and confidential investigation documentation • Identify trends and recurring themes from employee relations cases and provide insights for improving workplace practices, policies, and employee experience • Conduct investigations with discretion, neutrality, confidentiality, and attention to employee privacy • Stay current on employment laws, regulatory requirements, and employee relations best practices • Contribute to improving employee relations processes, tools, and resources

🎯 Requirements

• 5 years of progressive experience in Human Resources with a minimum of 3 years demonstrated experience conducting employee relations investigations • Strong knowledge of employee relations practices, investigation methodologies, and employment laws • Experience handling sensitive and confidential employee matters with professionalism and discretion • Knowledge of employment laws and regulations, including EEO principles, harassment prevention, workplace conduct, FMLA, ADA, and other relevant employment practices • Strong understanding of HR policies, performance management processes, corrective action, and conflict resolution practices • Strong interviewing, documentation, analytical, and problem-solving skills • Ability to manage multiple investigations and priorities while maintaining attention to detail • Highly skilled in quickly building relationships and consensus at all levels of an organization • Able to influence in a collaborative environment, demonstrate flexibility, and develop strong business partnerships • Able to develop solutions to problems of moderate to complex scope • Courageous and able to deliver difficult messages to people at any level of the organization • Excellent problem-solving and conflict resolution abilities • Adept at discretion and confidentiality • Expert written and verbal communication skills • Experienced with federal and multi-state compliance obligations

🏖️ Benefits

• Comprehensive health, dental, and vision coverage for eligible employees starting on your first day • Best-in-class coffee training and continuing education • Free membership into the Specialty Coffee Association of America and discounts on events (including Expos and Championships) • 401(k) plan • Paid time off & paid volunteer hours • 50% discount on all products, both online and in-cafe; this includes food, beverages, whole-bean coffee, and merchandise • Flexible spending account & commuter benefits • Employee Assistance Program