Director, Regional Operations

Job not on LinkedIn

🔥 1 minute ago

🇨🇦 Canada – Remote

💵 $120k - $215k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 0%

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Logo of BMO U.S.

BMO U.S.

5001 - 10000 employees

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

BMO U. S. is a diversified financial services company operating in the United States. It offers a broad range of financial products and services including personal and business banking, mortgage services, investments, financial planning, insurance, and wealth management. Additionally, it provides commercial loans, commercial mortgages, and other financial solutions tailored for small businesses and large enterprises. The company places a strong emphasis on customer service and offers digital and cross-border banking solutions to meet the needs of diverse clients. BMO U. S. is also involved in asset management and capital markets operations, making it a full-service financial institution.

📋 Description

• Support execution of business priorities across approximately 180 branches in Greater Toronto • Translate regional and enterprise priorities into clear field actions • Support business planning and monitor performance results • Coordinate regional initiatives and address issues affecting sales, customer experience, operational effectiveness, and risk management • Lead operational excellence, audit readiness, regulatory compliance, attestations, and issue remediation routines • Monitor operational health, identify emerging risks, track action plans, and ensure control and governance execution • Coordinate enterprise initiative implementation and support change adoption • Support executive communications, leadership meetings, regional reporting, employee engagement activities, and community initiatives • Advise senior leaders on business decisions and strategic initiatives • Develop business cases, recommend priorities and resource requirements, and create execution roadmaps • Manage resources and lead strategic initiatives toward business and financial goals • Define analytics and reporting requirements and produce reports and dashboards • Lead change management programs, including readiness, planning, stakeholder management, execution, evaluation, and sustainment • Manage stakeholder relationships, complaint escalations, communications, budgets, operating expenses, and financial reporting • Integrate information from multiple sources to improve processes, analysis, and reporting • Apply risk-informed decision-making aligned with BMO strategy, policies, laws, and regulations

🎯 Requirements

• Typically 9+ years of relevant experience • Post-secondary degree in a related field of study or an equivalent combination of education and experience • Extensive industry knowledge • Technical leadership and thought leadership for innovation • Expert verbal and written communication skills • Expert analytical and problem-solving skills • Expert influence skills • Expert collaboration and team skills, with a focus on cross-group collaboration • Ability to manage ambiguity • Expert data-driven decision-making skills • Ability to apply BMO’s Risk Management Framework and comply with applicable policies, laws, and regulations

🏖️ Benefits

• Performance-based incentives • Discretionary bonuses • Health insurance • Tuition reimbursement • Accident and life insurance • Retirement savings plans • In-depth training and coaching • Manager support • Network-building opportunities • Workplace accommodations during the selection process

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