Accounts Receivable Specialist

🕒 October 5

🧀 Wisconsin – Remote

infoinfo

⏰ Full Time

🟢 Junior

💰 Accounts Receivable

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Brookdale's careers page, not through a job board

First seen by Remote Rocketship October 5

Still open on Brookdale's site. Checked 3 hours ago.

Logo of Brookdale

Brookdale

10,000+ employees

Founded 1978

🏨 Hospitality

🍽️ Food & Beverage

💼 Consulting

💰 Post IPO debt on 2025-01

Hospitality • Food & Beverage • Consulting

Brookdale is a large U. S. -based senior living company that operates and manages hundreds of residential communities offering assisted living, memory care, independent living, and related resident services focused on quality of life and well-being. With over 25,000 associates and more than 570 locations across 41 states, Brookdale emphasizes caregiving, hospitality, and community-focused support while recruiting staff, offering benefits, and promoting a diverse, inclusive workplace.

📋 Description

• Provide customer service and account resolution to Brookdale customers and associates • Research and resolve billing errors, disputes, cash application, and other issues through regular customer account audits • Provide customers and business partners with accurate billing information while maintaining a high level of customer satisfaction • Resolve account inquiries and escalate unsettled discrepancies • Assist in training associates on Accounts Receivable policies, procedures, and company platform functionality • Identify potential customer account issues by reviewing daily, weekly, and monthly reports and queries • Perform other duties as assigned by the supervisor

🎯 Requirements

• High school diploma or GED is required • Minimum of one year of customer service experience in a blended call center environment is required • Experience with a multi-channel product environment is preferred • Knowledge of general accounts receivable concepts and systems is required • Knowledge of Microsoft Office, including Excel and Word, is required • Must be detail oriented, organized, and accurate • Strong verbal and written communication skills • No certifications, licenses, or other special requirements • Ability to lift up to 25 pounds • Requires interaction with co-workers, residents, or vendors

🏖️ Benefits

• Medical, Dental, Vision insurance • 401(k) • Associate assistance program • Employee discounts • Referral program • Early access to earned wages for hourly associates (outside of CA) • Optional voluntary benefits including ID theft protection and pet insurance • Paid Time Off • Paid holidays • Company provided life insurance • Adoption benefit • Disability (short and long term) • Flexible Spending Accounts • Health Savings Account • Optional life and dependent life insurance • Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan • Tuition reimbursement • Naturalization fee advances up to $725 for qualified associates who have been with Brookdale for at least a year

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