Engagement Manager – Enterprise

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Carbon60

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 Private Equity Round on 2019-01

Consulting • Healthcare • Logistics

Carbon60 is a leading Canadian managed cloud services provider that specializes in simplifying cloud management for various organizations. They offer an extensive range of services including managed private, public, and edge clouds, cloud backup and disaster recovery, cloud security, and migration services. Carbon60 is recognized for its expertise in managing complex performance, security, and compliance requirements across multiple sectors including financial services, healthcare, public, and technology sectors. Their cloud solutions are designed to be secure, compliant, and optimized, offering 24x7x365 support with a focus on delivering high-quality, reliable, and flexible cloud-based solutions to empower their clients' cloud journey.

📋 Description

• Lead a portfolio of interconnected projects and large, multi-year programs for strategic enterprise clients • Manage project dependencies, resource allocation, and unified communication across multiple projects • Establish stakeholder relationships and provide strategic guidance and project updates • Manage executive expectations and act as a trusted advisor • Oversee engagement financial health, including budgets, revenue forecasting, profitability, and financial reporting • Lead projects from requirements definition through deployment • Define schedules, scopes, budget estimates, and implementation plans • Coordinate internal and external resources to keep projects within scope, schedule, and budget • Analyze project progress and adapt scope, timelines, and costs as needed • Manage competing stakeholder priorities through negotiation and conflict resolution • Establish scalable project management practices, quality standards, and performance standards • Assess and manage risks across projects and programs • Monitor resource needs and allocations • Serve as Senior Engagement Manager on strategic engagements and guide project teams • Manage scope, schedules, budgets, change orders, risks, and delivery KPIs • Report project outcomes and risks through appropriate management channels and escalate issues as necessary • Collaborate with sales to identify cross-selling and up-selling opportunities • Lead clients through organizational changes associated with enterprise-level projects • Improve delivery processes for efficiency, quality, and scalability

🎯 Requirements

• 7+ years of project and program management experience in a professional services or consulting environment • Experience with enterprise-level projects greater than $1M • Proven track record managing a portfolio of projects for enterprise clients • Expertise in enterprise/ISV project delivery finances, including P&L responsibility, budget forecasting, and reporting • Exceptional executive communication and presentation skills, including presenting to C-suite and senior stakeholders • Advanced problem-solving, negotiation, and conflict resolution skills • Strong ownership and accountability • Experience with project management software such as JIRA and Confluence • Knowledge of program governance best practices • Ability to work in a fast-paced, dynamic environment with competing priorities • Experience with escalation management and proactive guardrails for delivery quality, budget, and timelines • Understanding of cloud-native technologies, ideally AWS, data processing, and/or analytics • Proven success in a change management role within a large organization • Demonstrated business development experience, including identifying and driving new opportunities within a client base • Bachelor's or Master's degree in a relevant field is preferred • Professional certification such as PMP, PgMP, CSM, or other relevant certification is preferred

🏖️ Benefits

• Retirement Savings Matching Program (RRSP) • Access to the latest tech • Partnership with Perkopolis Discounts • Remote first work environment • Flexible work hours & location • Paid parental leave options • Employer-paid health & dental premiums • GreenShield+ Counselling Mental Health • $500 in Health Care Spending Account annually • Peer recognition rewards