Manager, Human Resources – Retail

🕒 August 31

🇺🇸 United States – Remote

💵 $90k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Indigo

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🍽️ Food & Beverage

🏨 Hospitality

📣 Marketing

💰 $913.8k Post-IPO Secondary on 2022-11

Food & Beverage • Hospitality • Marketing

Indigo is dedicated to telling stories and creating experiences centered around books, ideas, and community. With over 170 retail locations across Canada, including Indigo, Indigospirit, Chapters, and Coles stores, it offers a wide variety of products such as books, toys, gifts, stationery, eReading devices, home decor, baby items, electronics, wellness products, beauty items, and fashion. Indigo is focused on building a customer-centered culture and providing enriching experiences for both its customers and employees.

📋 Description

• Partner with regional retail leadership teams and client groups to foster a high-performance culture • Provide strategic HR guidance aligned with business objectives, workforce planning, talent strategies, and organizational effectiveness • Advise assigned client groups on enterprise and retail people programs and annual HR processes • Provide guidance and coaching on employee relations, performance management, risk mitigation, and complex people matters • Ensure compliance with employment legislation, company policies, HR best practices, and applicable collective agreements • Translate business strategy, market trends, and operational priorities into people plans and organizational solutions • Use people analytics, business insights, and workforce trends to identify opportunities and risks • Define employee engagement goals and action-planning strategies • Conduct sensitive investigations professionally and discreetly • Design and implement organizational changes, talent strategies, engagement initiatives, and communication plans • Partner on talent acquisition, succession planning, development planning, and retention strategies • Liaise between the business, HR teams, and Centres of Excellence • Collaborate with HR Centres of Excellence to deliver and embed people programs, policies, processes, and initiatives • Support staffing, onboarding, talent planning, performance and potential processes, succession planning, and career planning • Support annual merit and bonus cycles, equity assessments, and compensation recommendations • Drive continuous improvement in people practices, processes, systems, and ways of working • Report to the Director, Human Resources – Retail

🎯 Requirements

• MUST RESIDE IN CALGARY OR EDMONTON • Minimum 5-7 years progressive experience in HR business partner or generalist role, primarily in a multi-site or retail environment • Post-secondary education in HR, business or a related field • CHRL or similar HR professional designation an asset • Proven ability to navigate complex employee and labour relations issues • Strong knowledge of Canadian employment legislation • Strong business acumen and strategic problem-solving • Excellent communication, relationship-building and stakeholder engagement skills • Cultural engagement expertise with a focus on operational excellence • Demonstrated ability to surface and solve problems efficiently • Full alignment with Indigo values and Guiding Principles • Passion for Indigo’s mission • Strong organizational skills and ability to manage competing priorities • Previous experience with UKG (HRIS) an asset • Ability to travel independently up to 25% across assigned regions, including overnight travel within the Canadian market • Valid driver’s license required • Occasional travel to Indigo Home Office in Toronto, Ontario • Access to a private and consistent home office environment suitable for confidential remote work • Bilingual English/French considered an asset

🏖️ Benefits

• Employees can work remotely • Permanent full-time employment • Annual merit and bonus cycles • Equity assessments • Private and consistent home office environment suitable for confidential remote work • Accommodation during the recruitment process • Diversity, Equity, Inclusion, and Accessibility commitment • Responsible, fair AI-assisted hiring process • Privacy protections throughout the recruitment process