Implementation Consultant, Project Lead

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D2L

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1999

📚 Education

☁️ SaaS

💰 $85M Series B on 2014-08

Education • SaaS

D2L is a company committed to transforming the future of education and work through high-quality learning solutions. Their platform, D2L Brightspace, offers personalized, scalable learning opportunities tailored for various sectors, including K-12 education, higher education, business, training organizations, and government. D2L provides a comprehensive learning management system that incorporates AI-driven tools to enhance teaching and learning experiences. The company emphasizes accessibility and inclusivity, ensuring that their solutions meet diverse learner needs, and supports their users with dedicated customer and learning services.

📋 Description

• Oversees the implementation of multiple and concurrent small to medium projects to customers across verticals (K12, Corporate and Higher Education) • Takes the lead in determining client requirements and translating them into operational plans • Takes the lead in determining client’s technical readiness and plan software installation and configuration • Propose, design, develop and deploy standard products as well as custom technical solutions • Design, configure, deploy and test integration solutions between enterprise systems such as the D2L suite of products and Student Information Systems and Human Resources Systems • Keep up to date with new technology trends to help facilitate client learning solutions • Maintain familiarity with D2L Web Services APIs to help clients develop custom integrations • Develops and manages project schedules and budgets and obtains appropriate client and D2L approvals/signoffs • Plans, schedules, monitors, and reports on activities related to the project; including financial health and status of the project; all risks, issues, changes; deliverables; etc. • Undertakes regular status review meetings among members of the project team and clients • Prepares and/or presents project status reports to various levels within management and the client • Develops project control and reporting procedures and manages changes in operational plan, including adherence to legally binding requirements and best practices • Identifies and assesses risks, severity and impacts by applying company procedures and methodology • Determines and implements risk mitigation strategies, communicates risk to client and internal to D2L as appropriate. • Effectively interacts with internal and external stakeholders to achieve cooperation through the creation of communication plans • Manages client's expectations; understands client's point of view & needs while keeping D2L's interests in mind • Promotes a Win/Win attitude with the client; follows up and follows through on commitments responsibly • Works with their leader and project teams on post-project reviews/lessons learned • Leverage AI project management tools to enhance scheduling accuracy, forecast project trends, identify potential risks, and streamline documentation. • Continuously explore AI-assisted innovations that enhance productivity, reduce manual effort, and support data-driven decision making across the project lifecycle.

🎯 Requirements

• 3+ years of experience in a project management and/or implementation consulting capacity (preferably consulting of software/web solution implementation-to-client projects) • Professional services/customer service project management and/or implementation consulting experience required • Strong knowledge of the practices, procedures and principles of project management, sufficient to analyze detailed concepts, and apply these in a range of related subjects or functional areas • Familiarity with end-to-end project lifecycle including business case definition, requirements & architecture through development & implementation • Confident and knowledgeable in Information Technology, including systems development lifecycle, business modelling, systems integration/implementation methodologies • Ability to multitask many concurrent projects • Strong organizational written and oral communication skills • Works proactively and independently • Excellent written and oral communication skills (especially client facing with a range of technical and non-technical stakeholders) • Leverage AI and automation tools to enhance decision-making, streamline workflows and deliver data-backed project insights.

🏖️ Benefits

• Wellness Subsidy • Equity Grants • Variable Incentive • Flexible work arrangements • Learning and Growth opportunities • Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program • 2 Paid Days off for SkillsWave-related activities like exams or final assignments • Employee wellbeing (Access to mental health services, EFAP program, financial planning and more) • Retirement planning • 2 Paid Volunteer Days • Competitive Benefits Package • Home Internet Reimbursements • Employee Referral Program • Wellness Reimbursement • Employee Recognition • Social Events • Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices.