Training Account & Operations Executive

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🔥 1 hour ago

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Datatonic

51 - 200 employees

Founded 2013

🤖 Artificial Intelligence

🛍️ eCommerce

📡 Telecommunications

💰 Pre Seed Round on 2013-01

Artificial Intelligence • eCommerce • Telecommunications

Datatonic is your go-to AI partner that addresses complex business challenges through advanced cloud data and AI consultancy. They offer a range of services including generative AI applications for various industries such as Retail, Telecommunications, Gaming, and Financial Services. With a focus on data-driven decision-making and analytics, Datatonic empowers businesses to optimize their operations and enhance customer engagement across multiple sectors.

📋 Description

• Organise and facilitate training scoping calls with primarily AMER customers • Collaborate with internal consulting teams and external Google Cloud Account Teams to co-create tailored training proposals • Act as the main point of contact for in-house trainers and partner contractors • Manage end-to-end training logistics for a seamless customer journey • Own the feedback loop by gathering and monitoring class feedback • Compile necessary data for the Finance team's month-end billing process • Identify process inefficiencies within customer journey or partner onboarding

🎯 Requirements

• Customer-Centric Mindset • Organisational Excellence • Communication Skills • Genuine Interest in AI • Growth Mindset • Adaptability

🏖️ Benefits

• Competitive salary • Professional development opportunities

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