Director, Product Automation

Job not on LinkedIn

🔥 12 hours ago

🇨🇦 Canada – Remote

💵 $110k - $135k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 20%

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Logo of dentsu Austria

dentsu Austria

51 - 200 employees

Founded 1900

📣 Marketing

📱 Media

🏢 Enterprise

Marketing • Media • Enterprise

dentsu Austria is a part of the Dentsu Group, serving as an integrated growth and transformation partner to leading organizations worldwide. The company focuses on pushing the boundaries of business transformation and sustainable growth, providing world-class services and integrated solutions. Dentsu Austria is committed to innovating and creating experiences that enrich every business, with a strong emphasis on research, analysis, and media trends. By leveraging their global network of innovators, they strive to simplify complexities and drive impactful outcomes for brands, people, and society.

📋 Description

• Own ICUC's automation and AI strategy as it applies to products and service delivery • Evaluate, pilot, and select tools and technologies for community management, strategy, insights, monitoring, and social listening • Define a standardized, scalable automation blueprint for ICUC's service offerings • Build reporting infrastructure to measure efficiency gains, quality, and margin • Treat automation and AI capability as a product to be designed, tested, and iterated • Partner with Operations, Product Marketing, and Growth on go-to-market positioning and messaging • Collaborate with Marketing on brand and content strategy • Drive adoption of new tools and workflows across delivery, operations, and client success teams • Represent automation and AI strategy at the leadership table • Build a company-wide narrative for "AI-enabled, human-powered" • Mentor and influence teams to build automation literacy and confidence

🎯 Requirements

• Proven experience building or scaling a product, automation, or AI/technology strategy function, ideally within a services, agency, or martech environment • Track record of taking automation or AI capability from concept to measurable operational impact • Strong cross-functional collaboration skills • Familiarity with social media, community management, or social listening platforms is a strong asset • Experience navigating reporting and data limitations of enterprise martech platforms and building workarounds or systems to close those gaps • Product-innovation mindset • Ability to operate as a founding leader in a new function and build structure and process independently

🏖️ Benefits

• Medical benefits • Dental benefits • RRSP • Paid time off • Other benefits available to permanent employees • Accessibility accommodations throughout the recruitment process

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