Field Service Technician

🔥 14 hours ago

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🔧 Field Service Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 14%

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Logo of Eos Energy Enterprises, Inc.

Eos Energy Enterprises, Inc.

201 - 500 employees

Founded 2008

⚡ Energy

🏭 Manufacturing

Energy • Manufacturing • Technology

Eos Energy Enterprises, Inc. is a company focused on advancing clean energy through the development and manufacturing of zinc-powered energy storage solutions. These solutions are designed to overcome the limitations of conventional lithium-ion batteries and are suitable for long-duration, intraday applications ranging from 3 to 12 hours. By manufacturing their battery technology in the USA, Eos aims to improve the resilience of power grids, enhance local generation capacities, and facilitate the adoption of renewable energy sources like solar and wind. The company positions itself as a leader in safe, sustainable energy storage with a mission to create a decentralized, democratized, and decarbonized energy system.

📋 Description

• Install, commission, troubleshoot, repair, and analyze Eos commercial BESS and third-party products in the field • Provide remote customer support via email, telephone, and remote support tools, as well as conduct site visits • Review and resolve warranty claims and assist customers with non-warranty issues • Support services and maintenance of existing systems • Use Field Service and Work Order Management tools to retrieve and update information accurately and promptly • Write reports, train customers, and respond to concerns about system functionality and performance • Develop detailed knowledge of Eos commercial and third-party products • Conduct acceptance and performance testing, troubleshooting, installation, startups, shutdowns, commissioning, and turnarounds of BESS • Work regularly with high-voltage DC electricity, three-phase power, and relevant BESS software • Perform other assigned duties and responsibilities as needed

🎯 Requirements

• High school diploma or equivalent required • Minimum of one to three (1-3) year of (field) experience in Electrical/Electronics/Power electronics and or network communications is recommended • Trade or vocational college focusing on electrical work/renewable energy/electronics preferred • Prior experience in the renewable industry, preferable energy storage, is strongly preferred • Experience in applied problem-solving methodology • Electrical safety training, NFPA70E or similar • Medium Voltage/Substation experience is a plus • Solid computer skills: Windows and Office; PLC/programming and controls experience a plus • Awareness of electrical, crane, forklift, and construction work safety • Understanding of DC electrical systems and controls • Knowledge of electrical voltage meters and electrical testing equipment • Knowledge of the National Electrical Code • Ability to travel domestically and internationally and work at field installations up to 100% of working time for up to three weeks at a time • Ability to work at great heights and in extreme environments; perform prolonged periods of repetitive duties; frequently lift at least 50 pounds • Ability to work independently and collaborate with senior field service technicians and engineers as needed • Exceptional communication skills, attention to detail, and high level of accuracy

🏖️ Benefits

• Ability to work remotely via email, telephone, and remote support tools • Domestic and international travel opportunities/field assignments • Company-provided Field Service and Work Order Management tools • Safety equipment including eye safety glasses, hearing protectors, work boots, and lab coats

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