Field Service Technician

🔥 0 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🔧 Field Service Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Logo of Diebold Nixdorf

Diebold Nixdorf

10,000+ employees

Founded 1859

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Diebold Nixdorf is a global company focused on transforming the way people bank and shop by providing innovative solutions for the banking and retail sectors. With a commitment to sustainability, Diebold Nixdorf offers scalable, AI-powered technology that enhances financial inclusion and promotes environmentally friendly operations. Their services include a range of support portals and customer experience solutions, which aim to help retail banks and grocers adapt to the evolving market demands.

📋 Description

• Install, debug, and provide technical maintenance for product and component hardware and software, mainly on customer premises. • Perform scheduled inspections, cleaning, minor product repairs, and preventive maintenance within an assigned territory. • Inspect products for correct operation, resolve issues, or escalate according to procedure. • Schedule services, complete required paperwork, and work with customers to ensure satisfaction and product understanding. • Troubleshoot hardware and software failures using diagnostic tools. • Perform component-level hardware repairs. • Clean and adjust mechanical components. • Configure and install applicable software. • Refill consumables as directed. • Install, move, add, change, and remove hardware and software products. • Instruct and train customers on installed hardware and software usage. • Participate in hardware and software training. • Participate in implementing measures to achieve agreed KPIs. • Assist with special projects as assigned.

🎯 Requirements

• Education or equivalent work experience required. • Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services. • Good written and verbal communication skills. • Driver's license and driving record that satisfies DN's fleet requirements.

🏖️ Benefits

• Equal opportunity employer • Diversity-valuing workplace • On-the-job, classroom, and web-based training

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