Bilingual Customer Engagement Specialist
Job not on LinkedIn
🔥 0 minutes ago
🗣️🇫🇷 French Required
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📋 Description
• Provide consultative customer service that consistently meets or exceeds company standards of excellence and customer expectations • Greet and support customers via varying communication platforms • Engage conversations with probing questions to quickly assess needs • Collaborate with internal and external partners, leveraging all necessary tools, to resolve customer inquiries.
🎯 Requirements
• High school diploma or equivalent • Full verbal and written fluency in both English and French is mandatory • Ability to seamlessly transition between English and French communications in a fast-paced virtual environment • Microsoft Office and SAP knowledge is an asset.
🏖️ Benefits
• Health insurance • Flexible work arrangements
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