Bilingual Project Sales Specialist, 12 month contract

Job not on LinkedIn

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $19 - $21 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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DMC Homedepot

WebsiteLinkedInAll Job Openings

- employees

🛒 Retail

🏗️ Construction

👥 B2C

Retail • Construction • B2C

DMC Homedepot is a retail company that specializes in home improvement and construction products. They provide a wide range of tools, materials, and services for both DIY enthusiasts and professional contractors, creating a comprehensive shopping experience focused on home enhancement and maintenance.

📋 Description

• Support customer projects from start to finish, including expediting installation and special orders • Work closely with stores, vendors, service providers and field teams • Provide high-level customer service using substantial product knowledge and advanced selling skills • Assess customer needs, guide decisions and provide timely follow-ups to drive sales conversion • Manage inbound leads, sales pipeline, measurements, progress tracking and conversion to sale • Own the customer experience and overcome objections using available tools and resources • Consultatively sell products and services by communicating benefits and matching solutions to customer requirements • Balance multiple complex projects while meeting customer experience, process and timeline expectations • Support sales retention and recovery processes • Build relationships with customers and internal partners • Conduct follow-ups through customers’ preferred communication methods • Communicate project scope, timelines and completion steps • Create sales packages outlining project scope, timelines, relevant documents and expected outcomes • Identify process improvement opportunities and propose solutions to leaders • Report to the Contact Centre Supervisor

🎯 Requirements

• High school diploma or equivalent (English section) • Baccalauréat ou diplôme d’études collégiales équivalent dans un champ d’études pertinent au poste (French section) • External candidates: 3–5 years of customer experience required, preferably in a sales-driven environment, call centre operations or similar experience • Internal candidates must fulfill minimum time-in-position of 1 year • Analytical skills with ability to conceptualize a variety of different outcomes • Exceptional organizational, time management and follow-up skills • Relationship-building and networking skills for internal and external stakeholders and cross-functional teams • Experience with SAP ERP & COM is a definite asset • Ability to work independently with minimum direction and in a team environment • Daytime and evening availability, with shifts potentially scheduled any day of the week • Bilingual English and French customer support capability

🏖️ Benefits

• Remote/Virtual work arrangement • Flexible schedule with daytime and evening availability • No travel required • Home work area without domestic noise or distractions • Full-time 12-month contract