HR Operations Specialist

🕒 August 4

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $56.1k - $100.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

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Driven Brands Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1972

🚘 Automotive

💰 Post-IPO Debt on 2022-10

Automotive

Driven Brands Inc. is a leading provider of consumer and commercial automotive services, delivering a comprehensive range of car care solutions across over 5,000 brand locations. They service more than 70 million vehicles annually and offer a broad suite of services including paint, collision repair, glass replacement, oil changes, general vehicle maintenance, and car washes. The company's well-known brands include Take 5 Oil Change, Maaco, Meineke, CARSTAR, and 1-800-Radiator & A/C, among others. Driven Brands emphasizes convenience and customer satisfaction, positioning themselves as a one-stop shop for all automotive aftermarket needs. Founded with a strong heritage and a portfolio of trusted brands, Driven Brands also engages in franchise opportunities and charitable initiatives.

📋 Description

• Support People Operations initiatives across onboarding, internal mobility, payroll, performance management, benefits open enrollment, and offboarding • Maintain and optimize HRIS software for data accuracy, security, and compliance • Monitor HR Case queues and dashboards to ensure timely SLA resolution • Train and support HR staff and employees on HR systems and troubleshoot issues • Research and resolve data discrepancies or missing data • Gather, track, compile, and distribute HR and Operations metrics • Configure Workday EIB for efficient data transfer • Troubleshoot Workday EIB technical issues • Execute EIB loads according to approved configuration workbooks • Manage EIB load volumes through ServiceNow tickets • Participate in employee-experience projects and provide testing support • Maintain and update employee records in HR systems and databases • Support HR projects, initiatives, and process improvements

🎯 Requirements

• Minimum five (5) years’ experience within a human resources environment • Experience with HCM systems such as Workday highly preferred • Proficiency with HRIS, Workday, and MS Office Suite • Strong analytical and problem-solving skills • Excellent organizational and time management abilities • Familiarity with HR procedures and policies • Ability to work effectively in a fast-paced, team-oriented environment • Strong customer service orientation • Proven ability to handle multiple tasks and projects simultaneously • Experience with recruitment and onboarding processes • Attention to detail and accuracy in data management • Extremely process-oriented, with proven examples of effective HR project management and associated metrics • Ability to understand, dissect, and use data to inform actions and processes • Ability to identify opportunities for automation and process improvement • Strong organizational skills and ability to manage multiple tasks and priorities

🏖️ Benefits

• Health and wellness benefits • Paid time off • Holiday pay • Early access to 50% of earned wages at any time through the myFlexPay program • Supplemental commissions or bonus incentives may apply depending on the role