Vice President, Revenue Operations

🕒 July 23

🇨🇦 Canada – Remote

⏰ Full Time

🔴 Lead

💹 Revenue Operations

👻 Ghost score 29%

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Logo of Dropbox

Dropbox

1001 - 5000 employees

Founded 2007

💼 Consulting

🏭 Manufacturing

📦 Logistics

Consulting • Manufacturing • Logistics

Dropbox is a cloud-based service that provides tools for storing, sharing, and accessing files across devices. It offers features such as document sharing, video review, automatic backups, and AI-driven scheduling. Dropbox also provides solutions for different sectors like teams, sales, marketing, and education, and industries including construction, media, technology, and manufacturing. With a focus on security, Dropbox ensures files are encrypted and protected against tampering. It offers integrations with various productivity tools and is trusted by major companies for efficient file management and collaboration.

📋 Description

• Define and lead Dropbox’s global revenue operating strategy for long-term growth, efficiency, and enterprise complexity • Advise the Chief Business Officer and executive leadership team on growth, investment, resource allocation, organizational design, and GTM strategy • Own the end-to-end revenue operating model across Sales, Marketing, Customer Success, and Support • Lead annual and long-range revenue planning, including bookings targets, quota strategy, capacity and workforce planning, territory design, productivity assumptions, and resource allocation • Establish forecasting and pipeline management frameworks • Define revenue performance architecture, KPIs, operating cadences, inspection mechanisms, and executive business reviews • Lead Revenue Operations across the customer lifecycle from demand generation and lead management through conversion, renewal, expansion, and customer growth • Partner with Marketing on Marketing Operations, demand generation, pipeline creation, segmentation, campaign performance, and revenue outcomes • Partner with Finance on revenue strategy, pricing and packaging, investment allocation, deal governance, incentive compensation, and performance management • Partner with Product and GTM leadership on new products, customer segments, pricing, packaging, and emerging sales motions • Own Dropbox’s GTM technology ecosystem, including systems, data architecture, automation, and workflows • Lead AI adoption across Revenue Operations and the broader GTM organization • Simplify legacy processes, systems, and organizational structures and drive enterprise-wide transformation and change management • Build, lead, and develop a world-class Revenue Operations organization • Represent Revenue Operations in executive and company-wide planning forums

🎯 Requirements

• 15+ years of experience in Revenue Operations, Sales Operations, GTM Operations, Finance, or related functions within a scaled SaaS or product-led growth company • Proven experience leading revenue operations for multi-segment B2B organizations across SMB, Mid-Market, and Enterprise customer segments • Deep expertise in forecasting, revenue planning, territory design, quota management, sales productivity, incentive compensation, and pipeline management • Strong understanding of SaaS business models, revenue motions, and key operational drivers across acquisition, expansion, and retention • Demonstrated ability to identify operational challenges and implement scalable, data-driven solutions that improve business performance • Strong cross-functional leadership skills with the ability to influence senior stakeholders across Sales, Finance, Product, Marketing, and Customer organizations • Experience supporting organizations through significant growth and GTM evolution, including PLG, sales-assisted, and enterprise motions • Strong analytical and problem-solving capabilities, with extensive experience leveraging data to drive operational and business decisions • Track record of building, developing, and leading high-performing revenue operations teams in a fast-paced, evolving environment • Preferred: Proven track record implementing AI-enabled revenue solutions • Preferred: Demonstrated experience owning and scaling GTM technology ecosystems, with deep expertise in Salesforce and related revenue platforms

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