Senior Program Manager, Employee Experience

Job not on LinkedIn

🔥 3 minutes ago

🇨🇦 Canada – Remote

💵 $128.4k - $173.7k / year

⏰ Full Time

🟠 Senior

📋 Program Manager

👻 Ghost score 0%

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Dropbox

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2007

💼 Consulting

🏭 Manufacturing

📦 Logistics

Consulting • Manufacturing • Logistics

Dropbox is a cloud-based service that provides tools for storing, sharing, and accessing files across devices. It offers features such as document sharing, video review, automatic backups, and AI-driven scheduling. Dropbox also provides solutions for different sectors like teams, sales, marketing, and education, and industries including construction, media, technology, and manufacturing. With a focus on security, Dropbox ensures files are encrypted and protected against tampering. It offers integrations with various productivity tools and is trusted by major companies for efficient file management and collaboration.

📋 Description

• Own the strategy, roadmap, priorities, and outcomes of a Virtual First work stream focused on tools, workflows, automations, AI enablement, and knowledge management • Design and lead organizational research, pilots, and experiments testing new ways of working • Translate qualitative and quantitative findings into actionable recommendations, behavioral frameworks, and operating models • Manage a portfolio of concurrent programs from scoping through research, validation, and enablement planning • Establish objectives, success measures, milestones, risks, and reporting • Facilitate cross-functional Steering Committees involving People, Technology, Communications, Operations, and other functions • Partner with People Analytics and measurement experts to establish research methodologies and evaluate outcomes • Drive measurable improvements in employee effectiveness, tool confidence, and adoption of AI-enabled and technology-supported ways of working

🎯 Requirements

• 8+ years of experience in program management, organizational effectiveness, workplace strategy, employee experience, innovation, research, or a related discipline • Expertise in tools and technology enablement, including AI adoption, knowledge management, digital workflows, automation, and technology-enabled ways of working • Demonstrated experience independently leading complex, cross-functional programs from ambiguity through measurable outcomes • Experience designing and managing research, pilots, experiments, or other evidence-based innovation programs • Strong understanding of Virtual First, distributed, hybrid, or modern ways of working • Excellent written, verbal, facilitation, and executive communication skills • Comfort working in ambiguity and proactively identifying opportunities • Preferred: experience working in a distributed or Virtual First organization • Preferred: experience with organizational behavior, change management, behavioral science, workplace research, or human-centered design • Preferred: demonstrated curiosity about the future of work and emerging technologies