Senior Program Manager, Operations

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🔥 2 hours ago

🇨🇦 Canada – Remote

💵 $77.8k - $85.5k / year

⏰ Full Time

🟠 Senior

📋 Program Manager

👻 Ghost score 0%

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Logo of Social Innovation Canada

Social Innovation Canada

11 - 50 employees

Founded 2018

💼 Consulting

🤝 Non-profit

🌍 Social Impact

Consulting • Non-profit • Social Impact

Social Innovation Canada is a charitable organization dedicated to addressing complex national challenges through social innovation. By shifting social, environmental, and economic structures, SI Canada aims to create equitable and sustainable outcomes for society and the environment. They collaborate with various sectors—including government, non-profit, and private organizations—to foster relationships, co-create projects, and influence systemic change. Their work is focused on driving transformational change and providing tools and evidence-based methods that inspire and guide social innovation efforts across Canada.

📋 Description

• Lead the planning, execution, monitoring, and successful completion of assigned programs and projects • Develop and maintain project plans, schedules, milestones, deliverables, and workback timelines • Coordinate activities across project teams, internal stakeholders, and external partners • Monitor project performance and resolve issues affecting timelines, budgets, resources, or deliverables • Manage project interdependencies, competing priorities, and resource constraints across multiple initiatives • Ensure projects meet agreed objectives, timelines, budgets, and resource allocations • Establish and maintain project governance, controls, and reporting processes • Prepare project status updates, dashboards, risk reports, and executive briefings • Track progress against goals, timelines, budgets, and key performance indicators • Maintain project documentation, decision logs, and reporting records • Provide leadership with visibility into project performance, risks, dependencies, and emerging issues • Identify and manage project risks, issues, and dependencies • Develop mitigation plans and corrective actions; escalate critical issues and recommend resolutions • Monitor project health and implement recovery plans when required • Develop project budgets, forecasts, and resource plans with project leads • Monitor expenditures and identify potential budget variances • Coordinate and support allocation and utilization of project resources • Improve project delivery practices, workflows, and operational processes • Support standardized project management tools, templates, and reporting practices • Contribute to continuous improvement initiatives and document lessons learned • Promote best practices across projects and operational initiatives • Report to the CEO as an individual contributor focused on collaborative project and program delivery rather than direct people management

🎯 Requirements

• Relevant experience managing programs, projects, or operational initiatives; an equivalent combination of education, training, and experience will be considered • Minimum five (5) years of experience managing programs, projects, or operational initiatives • Demonstrated success delivering complex projects on time, within scope, and within budget • Experience managing multiple concurrent projects with competing priorities and deadlines • Ability to work effectively in dynamic, evolving, and self-directed environments • Strong understanding of project planning, governance, budgeting, risk management, and reporting practices • Experience developing project plans, tracking deliverables, managing dependencies, and driving execution • Strong experience working in remote or distributed teams using digital collaboration, communication, document management, and project management platforms • Proficiency with Google Workspace (Docs, Sheets, Slides, Drive, Meet) and related collaboration tools • Ability to quickly learn and adapt to new technologies, systems, and digital workflows • Ability to build productive working relationships and contribute positively to a collaborative team culture • Ability to take ownership, solve problems, and move work forward with minimal supervision • Strong analytical, organizational, problem-solving, and decision-making skills • Excellent written, verbal, and presentation communication skills • Experience working within a project management, operations, or project governance environment • Experience leading organization-wide initiatives involving multiple stakeholders, external partners, vendors, or service providers • Experience working in both Google Workspace and Microsoft 365 environments • Ability to accommodate core working hours from 10:00 AM to 3:00 PM EST • Some travel required

🏖️ Benefits

• Flexible choice of four or five days per week, with salary prorated accordingly • Flexible daily working hours • Remote position • Possibility of contract renewal based on organizational needs, project requirements, and available funding

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