Eastern Account System
2 - 10 employees
💸 Finance
🏥 Healthcare
🤝 B2B
Finance • Healthcare • B2B
Eastern Account System is a debt collection and revenue cycle management firm with 30+ years of experience that provides outsourced collections, contact center and payment-receipt services. The company emphasizes personalized, multi-channel communications (text, email, phone, letter and self-service) and builds custom strategies and trains Financial Solution Advisory Teams to achieve high recovery rates. Eastern Account System serves clients in sectors such as healthcare, telecommunications/utilities and fintech, and provides bilingual (English/Spanish) collection representatives and regulatory-compliant materials.
Customer Service – Payment Collection Representative
Job not on LinkedIn
🕒 5 days ago
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Eastern Account System
2 - 10 employees
💸 Finance
🏥 Healthcare
🤝 B2B
Finance • Healthcare • B2B
Eastern Account System is a debt collection and revenue cycle management firm with 30+ years of experience that provides outsourced collections, contact center and payment-receipt services. The company emphasizes personalized, multi-channel communications (text, email, phone, letter and self-service) and builds custom strategies and trains Financial Solution Advisory Teams to achieve high recovery rates. Eastern Account System serves clients in sectors such as healthcare, telecommunications/utilities and fintech, and provides bilingual (English/Spanish) collection representatives and regulatory-compliant materials.
📋 Description
• Taking and making phone calls to assist customers with their accounts • Keeping in touch with managers for tips and feedback • Providing knowledgeable answers to customer inquiries using scripted feedback
🎯 Requirements
• Prior customer service experience (retail, sales, and wait staff) • Access to a quiet place to work from home and reliable internet connection • GED or High School Diploma • Ability to quickly tap out customer notes on a standard keyboard
🏖️ Benefits
• Medical, dental, vision and life insurance • Ancillary coverages for maternity pay and other life events • Paid time off based on hours worked • Consistent schedule with maintained availability • Birthday off for full-time staff with excellent attendance
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