Product Manager – Digital Brokerage Experience

Job not on LinkedIn

🕒 September 17

🇺🇸 United States – Remote

💵 $96.1k - $135.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

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Logo of Empower

Empower

10,000+ employees

💸 Finance

💳 Fintech

👥 B2C

Finance • Fintech • B2C

Empower is a leading provider of financial services focused on helping individuals and organizations achieve financial freedom through retirement planning and investment management. Serving over 19 million Americans, Empower offers a comprehensive suite of finance-related services, including smart planning and investment advice, and tools like the Empower Personal Dashboard™ for a complete financial view. The company is renowned as a top retirement plan provider and works closely with personal investors, workplace plan savers, plan sponsors, and financial professionals. Empower is also recognized for initiatives in Diversity, Equity, Inclusion, and has a social commitment that bolsters community impact.

📋 Description

• Build and continuously improve Empower’s native digital brokerage experience • Own and support customer journeys and features for positions, account details, securities research, trading, and order tracking • Identify opportunities to increase brokerage adoption, engagement, and customer value • Evolve brokerage capabilities for direct-to-consumer brokerage and Self-Directed Brokerage Accounts in employer-sponsored retirement plans • Partner with design on information architecture, navigation, interaction patterns, and visual presentation • Use customer research, usability testing, behavioral data, experimentation, competitive research, and market insights • Translate customer, business, and technical needs into product requirements and priorities • Contribute to product strategy and roadmap development • Connect brokerage experiences with retirement, investing, financial planning, and other Empower experiences • Define and track success measures for adoption, engagement, usability, satisfaction, and digital behavior • Test hypotheses using quantitative and qualitative insights, experimentation, and agile validation • Navigate initiatives through discovery, requirements, prioritization, development, compliance and legal review, launch, measurement, and optimization • Collaborate with engineering, design, research, business, operations, legal, compliance, risk, and other partners

🎯 Requirements

• Bachelor's degree or equivalent experience • 3+ years of product management or directly relevant digital product experience • Experience working with engineering, design, research, and other cross-functional teams • Experience building or supporting consumer-facing digital products, preferably in financial services, fintech, investing, retirement, or another complex digital product environment • Strong product judgment and ability to simplify complex financial information and customer needs • Experience improving adoption, usage, retention, or other customer-value measures • Experience defining product requirements and partnering with design on customer journeys, interaction design, information architecture, navigation, and information presentation • Strong analytical skills using quantitative and qualitative data • Strong prioritization and stakeholder-management skills • Excellent communication, storytelling, and organizational skills • Ability to independently drive product initiatives and deliver results cross-functionally • Applicants must be authorized to work for any employer in the U.S.; no employment visa sponsorship or takeover, including CPT/OPT • Reliable high-speed internet with a wired connection and suitable home workspace

🏖️ Benefits

• Medical, dental, vision and life insurance • 401(k) plan with generous company matching contributions (up to 6%) • Financial advisory services • Potential company discretionary contribution • Broad investment lineup • Tuition reimbursement up to $5,250/year • Business-casual environment including the option to wear jeans • Generous paid time off upon hire • Ten paid company holidays and three floating holidays each calendar year • Paid volunteer time — 16 hours per calendar year • Paid parental leave • Paid short- and long-term disability • Family and Medical Leave (FMLA) • Business Resource Groups (BRGs) • Flexible work environment • Reliable high-speed internet and home-work setup equipment; necessary computer equipment provided

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