Product Owner/Manager

Job not on LinkedIn

🕒 September 17

🇺🇸 United States – Remote

💵 $87.6k - $116.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

👻 Ghost score 0%

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Logo of MedCerts

MedCerts

51 - 200 employees

Founded 2010

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 Venture Round on 2016-03

Healthcare • Consulting • Logistics

MedCerts is an online educational platform that specializes in providing short-term, career-focused training for individuals seeking to enter high-demand industries. The company offers a wide range of online programs including healthcare certifications, information technology (IT) certifications, and professional development courses. MedCerts aims to equip students with the necessary skills to obtain nationally recognized certifications that are highly valued by employers. Additionally, MedCerts offers career services support, instructional design, and exam preparation to ensure students' success. The programs are known for being affordable and accessible, making it possible for students, including military members, to learn at their own pace.

📋 Description

• Support MedCerts’ Salesforce and learning management system (LMS) teams • Participate in the full software development lifecycle from identifying business needs through post-release support • Collaborate with stakeholders, product management, developers, administrators, and QA • Facilitate requirements discussions and support prioritization across stakeholder groups • Write detailed user stories and acceptance criteria • Coordinate changes across Salesforce, the LMS, and connected systems • Review test cases and coordinate and perform user acceptance testing • Triage and reproduce defects and help determine remediation priorities • Serve as an escalation point for production issues • Conduct software demonstrations and write release notes • Maintain documentation and validate delivered solutions • Proactively recommend technology and process improvements that improve efficiency, workflows, and the student experience

🎯 Requirements

• 5 years of experience in Product Owner or Technical Business Analyst role • Excellent analytical, troubleshooting, and problem-solving ability • Ability to explain complex business or technical problems clearly • Curious, detail-oriented, critical thinker • Agile methodology • Bachelor’s degree is preferred in business, computer science, information technology, or similar discipline • Salesforce CRM, Salesforce Marketing Cloud, or Salesforce Billing experience is preferred • Totara/Moodle experience is preferred • Availability to work normal business hours, 8:30am–5:00pm

🏖️ Benefits

• Eligible employees may receive a bonus • Health benefits • Retirement contributions • Paid time off • Reasonable accommodation for applicants with disabilities

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