Background Verification Analyst, Spanish Speaking

Job not on LinkedIn

🕒 September 11

🌵 Arizona, Florida, +9 more states – Remote

🌵 Arizona – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🦬 Wyoming – Remote

💵 $15 - $23 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Entrata

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Entrata is a comprehensive property management technology platform that utilizes artificial intelligence and automation to optimize multifamily, student, affordable, military, and commercial housing operations. Entrata offers a unified operating system that streamlines processes such as leasing, facilities management, marketing, and financial accounting. It enhances the resident experience with solutions like automated leasing, ResidentPortal, and homebody services, while also handling complex functions like utility management and sales tax audits. With advanced AI tools, Entrata automates workflows and interactions, increasing operational efficiency and facilitating smarter decision-making, all aiming to improve net operating income and profitability for property managers.

📋 Description

• Accurately execute the manual criminal review process • Develop expertise in consumer rights and disputes • Assist clients in understanding and utilizing screening report results • Review and analyze criminal records to assess applicant eligibility and mitigate client risks • Develop expert knowledge of screening software • Maintain compliance with Fair Credit Reporting Act (FCRA) regulations and federal and state consumer reporting requirements • Manage and respond to client and consumer inquiries by phone and email • Guide clients and consumers on next steps in the screening process • Deliver accurate and timely updates on open tasks to relevant stakeholders • Assist peers and coworkers with workload management and problem resolution • Participate in ongoing training sessions and team meetings • Audit AI outputs for factual accuracy, brand alignment, and hallucinations • Protect proprietary and personally identifiable information from unauthorized AI models • Craft clear, context-rich prompts using approved GenAI tools

🎯 Requirements

• Strong attention to detail and ability to work in a fast-paced environment • Quick adaptability to new processes and procedures • Excellent verbal and written communication skills • Ability to follow established rules and regulations • Professional attitude with the ability to collaborate effectively • Capability to manage and de-escalate high-stress conversations over the phone • Willingness to learn and accept coaching • Experience handling sensitive information preferred • Previous experience managing difficult conversations and delivering unfavorable decisions preferred • Experience in the multi-family housing industry preferred • Bachelor’s degree preferred • Ability to analyze and review background check data accurately and efficiently • Ability to maintain compliance with FCRA requirements • Ability to work within strict deadlines and service-level agreements • Ability to prioritize tasks and manage workload efficiently • Ability to work in a fast-paced and high-stress environment • Spanish-speaking capability indicated by the role title

🏖️ Benefits

• Flexible and transparent culture with remote and hybrid work options • Generous vacation time • Frequent company recharge days • Comprehensive medical, dental, and vision coverage • Fertility benefits for eligible employees and their families • HSA/FSA options • Employer-paid disability benefits • 401(k) or similar retirement plans with employer matching • Wellness initiatives supporting physical and mental well-being • Access to an onsite gym at HQ • Gym memberships • Mental health resources • Wellness challenges • Employee assistance programs • Entrata Cares volunteerism, charity events, and community giving opportunities • Exclusive Previ cell phone plan • Discounts on services or local business partnerships • Bi-annual swag drops