Senior Product Manager, Platform

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🔥 1 minute ago

🇨🇦 Canada – Remote

💵 $155k - $175k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

👻 Ghost score 0%

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EverCommerce

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2016

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 Private Equity Round on 2019-07

Healthcare • Consulting • Logistics

EverCommerce is the leading service commerce platform, providing vertically-tailored, integrated SaaS solutions to over 500,000 global service-based businesses. Established in 2016, EverCommerce offers software solutions that help businesses market their services, streamline day-to-day operations, and enhance customer engagement. The company specializes in powering the service economy with digital transformation across multiple industries, including Home & Field Services, Health Services, and Fitness & Wellness. EverCommerce's technology aims to accelerate growth, improve operations, and increase retention for small and medium-sized businesses, transforming the way they interact with customers through modern digital and mobile applications.

📋 Description

• Define the vision and roadmap for shared platform systems • Treat squads, marketers, and analysts who rely on platform systems as customers • Prioritize platform work with the rigor of customer-facing teams • Translate platform and technical-debt work into clear trade-offs based on customer, capacity, and revenue impact • Own subscription management across the App Store, Google Play, and web • Own email deliverability for invoices and receipts • Own event collection, data orchestration, and the customer data platform • Ensure Data, Growth, and Lifecycle Marketing use clean, consistent, privacy-safe customer data • Own platform reliability and security, measured by uptime, crash rates, app speed, and release health • Own versioning across iOS, Android, web, and APIs, including support for older app versions • Modernize the development lifecycle using AI in coding, testing, code review, and release • Improve CI/CD and developer experience and measure cycle-time and quality gains • Define shared capabilities needed for trusted AI experiences • Partner with the engineering lead and software, DevOps, and data engineers • Coordinate with other squads and shared EverPro platform teams • Prototype with AI and deliver commitments • Report to the Head of Product, Invoice Simple

🎯 Requirements

• Technically fluent, AI-native product manager • Experience owning shared platform systems, subscriptions, data, security, reliability, and developer experience • Ability to prioritize platform and technical-debt work using customer, capacity, and revenue impact • Experience with subscription management across the App Store, Google Play, and web, including plans, billing, entitlements, and pricing experimentation tools • Experience with email deliverability • Experience with event collection, data orchestration, and customer data platforms • Knowledge of platform reliability and security, including uptime, crash rates, app speed, and release health • Experience with versioning across iOS, Android, web, and APIs, including support for older app versions • Experience modernizing development lifecycles with AI in coding, testing, code review, and release • Experience improving CI/CD and developer experience • Ability to define AI capabilities including business context, secure data access, and safe customer actions • Ability to prototype with AI • Must be eligible to work without sponsorship in Canada • Ability to travel to Denver, Colorado, or other office locations around North America

🏖️ Benefits

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid • Robust wellness benefits, including an annual wellness stipend • 3 weeks of vacation to start • A paid volunteer day of your choosing • 2 floating holidays to celebrate anything of significance to you • Continued investment in your professional development • Employee Stock Purchase Program • Registered Retirement Savings Plan (RRSP) with 4% company match

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