FHA Team Lead, Field Services

Job not on LinkedIn

🕒 September 23

🇺🇸 United States – Remote

💵 $22 - $27 / year

⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ServiceLink

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💸 Finance

🏠 Real Estate

☁️ SaaS

Finance • Real Estate • SaaS

ServiceLink is a company that connects lenders, servicers, and investors with industry-leading services supported by advanced technology. Their platform, EXOS®, offers tech-enabled mortgage services, enhancing operational efficiency and client experience in the mortgage industry. ServiceLink's solutions help streamline processes and improve service delivery within the real estate financing sector.

📋 Description

• Manage conveyance timelines • Perform neglect reviews • Request extensions to conveyance timelines • Act as the subject matter expert for asset specialists and asset coordinators • Perform process, production, reconciliation, and employee-work audits • Provide final approval of conveyance condition • Report pipeline property status to management • Manage and resolve client escalations • Handle escalated asset calls, field calls, and emails from internal and external sources • Attend or participate in client calls as requested by management • Oversee the FHA portfolio • Identify and place loans in conveyance condition • Assist with creating new procedures and training processes • Conduct regular audits and provide productive feedback to team members • Review and assist with claims, chargebacks, and non-compliance letters • Assist with asset specialist and asset coordinator functions as needed • Perform all other duties as assigned • This role is not responsible for providing or communicating corrective action to staff

🎯 Requirements

• High School diploma or equivalent preferred • Solid work history in the mortgage default, banking, vendor management, or real estate industry • Experience in property management, HUD denials, and managing a conveyance timeline preferred • Mortgage Servicing, Default Servicing, Portfolio Management, National Real Estate Management, and/or Pre-Foreclosure knowledge/experience preferred • Contract Administration and Scope of Work/Service Line Agreement Compliance experience preferred • Practical office experience • Proven customer service and communication skills • Computer skills and proficiency in Microsoft software products • Basic knowledge of mortgage terms preferred • Property Management, Construction, REO, and/or Property Insurance experience preferred • Polished decision-making and critical-thinking skills • Must be currently authorized to work in the United States on a full-time basis • Must not require sponsorship for employment visa status now or in the future

🏖️ Benefits

• Health insurance • Vision insurance • Dental insurance • Life insurance • 401(k) plans • Employee Stock Purchase Plan • Paid vacation time • Paid sick time • Telecommute option • Monday–Friday, 8:30–5:00 schedule • Travel required less than 25%