
10,000+ employees
Founded 1996
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
Experian is a global leader in digital experience, technology, and transformation. They partner with recognized brands to enhance customer understanding, innovate product strategies, and implement agile technology solutions. With a focus on delivering superior customer experiences through AI, cloud architecture, and project management, Experian helps businesses streamline their operations and achieve their objectives effectively.
🕒 August 26
🗣️🇧🇷🇵🇹 Portuguese Required
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10,000+ employees
Founded 1996
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
Experian is a global leader in digital experience, technology, and transformation. They partner with recognized brands to enhance customer understanding, innovate product strategies, and implement agile technology solutions. With a focus on delivering superior customer experiences through AI, cloud architecture, and project management, Experian helps businesses streamline their operations and achieve their objectives effectively.
• Support and operate production processes • Handle support tickets • Monitor environments • Verify processing activities • Execute operational procedures • Independently analyze and resolve incidents • Identify root causes • Implement improvements • Interact with internal and external clients via Jira, Microsoft Teams, and email • Track requests and communicate the solutions implemented • Rigorously follow standardized processes and participate in periodic audits • Contribute to the team's service stability, quality, and operational excellence
• Strong verbal and written communication skills • Intermediate knowledge of using Linux operating systems from the command line • Basic knowledge of SQL • Experience with Linux • Experience with Shell scripting • Experience with MySQL • Knowledge of ITIL • Knowledge of change management • Knowledge of root cause analysis • Knowledge of quality management • Initiative and a proactive approach • Sense of urgency • Critical thinking and ability to interpret messages for ticket categorization
• Remote work opportunities • Inclusive work environment • Opportunity to balance career with personal commitments and interests • Well-being support • Exceptional experiences and career opportunities • Great Place To Work™ recognition • Top Employers certification • Glassdoor rating of 4.6
Apply Now🕒 August 26
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