HR Systems Coordinator – TEMP

🕒 September 1

🔔 Pennsylvania – Remote

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⏰ Full Time

🟢 Junior

👩‍👩‍👧‍👦 Human Resources (HR)

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of Five Below

Five Below

10,000+ employees

Founded 2002

🛒 Retail

👥 B2C

🛍️ eCommerce

💰 $194M Private Equity Round on 2010-10

Retail • B2C • eCommerce

Five Below is a retail store with a mission to provide an amazing shopping experience where tweens, teens, and beyond can enjoy unlimited possibilities at incredibly low prices. Known for its vibrant culture and strong values, Five Below emphasizes fun and creativity in its offerings, creating a unique environment for both customers and employees. With over 20,000 associates, the company focuses on a collaborative and inspiring workplace culture.

📋 Description

• Manage and resolve escalated HR systems tickets, shared Workday inbox requests, and crew member/manager inquiries • Research and troubleshoot issues related to Workday and Time and Attendance (Legion) • Complete routine system transactions and data updates accurately and in a timely manner • Monitor assigned requests, prioritize workload, document resolutions, and follow up as needed • Partner with HR, Payroll, IT, and other teams to resolve complex system-related issues • Escalate complex or sensitive issues to senior HR Systems team members • Perform basic data validation, audits, and quality checks to ensure data accuracy • Assist with system testing and maintain basic process documentation and job aids • Identify recurring issues and communicate trends or improvement opportunities to the HR Systems team • Maintain confidentiality when handling employee information • Perform other duties as assigned

🎯 Requirements

• 1+ year of experience in HR, HRIS, Payroll, Time & Attendance, Workforce Management, customer support, or a related role • Experience working in a high-volume ticketing, shared services, or support environment • Strong customer service, communication, organizational, and problem-solving skills • Strong attention to detail and ability to manage multiple priorities • Ability to research and troubleshoot issues and appropriately escalate more complex matters • Proficiency with Microsoft Office, particularly Outlook and Excel • Workday experience preferred • Experience with Time & Attendance, Workforce Management, or timekeeping systems preferred • Experience supporting HR, Payroll, employee data, or related processes preferred • Experience working with ticketing or HR service delivery systems preferred

🏖️ Benefits

• Health coverage • Financial wellness support • Personal wellness support • Reasonable accommodations for individuals with disabilities

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