Director of Operations

Job not on LinkedIn

🔥 6 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Flare

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

⚖️ Legal

💼 Consulting

☁️ SaaS

💰 Venture Round on 2021-04

Legal • Consulting • SaaS

Flare is a legal technology company that provides a client-facing app and back-office tools to streamline how attorneys manage cases, communicate with clients, handle paperwork, and process billing and payments. The platform emphasizes transparent pricing, flexible payment options, automated administrative workflows, secure document management, and modern client communication to make legal services more accessible and efficient.

📋 Description

• Expand Flare’s infrastructure to support growth objectives as the company scales • Design and execute strategic cross-functional initiatives that enable scaling while enforcing Flare’s culture • Build a shared services function and act as an internal trusted consultant alongside the COO • Centralize measurement and management of operational performance • Work with department leads to establish baseline measures • Create a shared dashboard to monitor performance • Identify and implement continuous improvements across processes • Incorporate best practices and scale shared capabilities such as reporting, platform analytics, project tracking, change management, and procurement • Identify changing needs and departmental gaps addressable by shared services • Facilitate annual forecasting and budgeting with Finance • Build a team of shared, contract, and full-time members to execute operations initiatives • Become familiar with Flare’s platform, datasets, and customer use cases • Review process and policy documentation and establish operating standards and routines • Analyze operating performance metrics and projects, recommend prioritization, and develop execution plans • Standardize project execution across Flare • Lead project coordination and delivery • Facilitate daily operating tasks and departmental requests • Own recurring internal and external reports • Create a toolset to evaluate future strategic opportunities • Support global teams outside normal business hours as needed

🎯 Requirements

• 10+ years of experience in operations consulting or management roles • Experience within SaaS organizations • Prior experience within cybersecurity organizations is preferred • Prior experience with start up / scale up organizations is preferred • Exceptional written and verbal communication and interpersonal skills across multiple audience levels, from individual contributor to executive • Demonstrated proficiency in cross-functional project management • Experience integrating systems and developing automated and agentic solutions to drive efficiency and coordination • Excellent problem-solving skills with the ability to navigate complex technical issues and provide effective solutions • Strong organizational skills with the ability to manage multiple projects, prioritize tasks effectively, and drive issues to resolution • Bilingual (French/English) is an asset

🏖️ Benefits

• Competitive salary • Bonus structure • Stock options • Health coverage/insurance • Flexible, work from anywhere • Flexible time off • Fun company events; “Flamping”, curling, rock climbing and many others • Personal and professional growth opportunities • Work with an inspiring and award-winning team