CRM Executive

🕒 September 10

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Forbes Advisor

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1917

🛡️ Insurance

💼 Consulting

✈️ Travel

Insurance • Consulting • Travel

Forbes Advisor is an online consumer finance and product advice platform operated by Forbes Media. It provides independent news, reviews, comparisons, guides and calculators across personal finance topics — including credit cards, banking, mortgages, loans, insurance, investing, taxes and cryptocurrency — to help consumers make informed financial decisions. The site monetizes through advertising, sponsored placements and affiliate partnerships while maintaining an editorial team that produces analysis, rankings and how-to content.

📋 Description

• Build, schedule, and send lifecycle campaigns across email, SMS, and other channels • Set up customer journeys, audience segments, and messaging templates in Braze or an equivalent customer engagement platform • Manage campaign timelines and keep stakeholders updated • QA campaigns end-to-end, including content, links, segments, and rendering • Produce and adapt campaign copy with internal teams • Build campaign visuals with the Design team • Support the CRM Manager in executing lifecycle strategy for assigned verticals • Contribute campaign recommendations to grow lifetime value, upsell, and cross-sell • Build and run the test-and-learn roadmap • Pull campaign reporting from the customer engagement platform and Tableau • Track KPIs and communicate results, learnings, and performance changes

🎯 Requirements

• 2+ years of hands-on experience working directly in lifecycle/CRM in a D2C or comparison business • Highly organized and detail-oriented, with a track record of delivering accurate work to deadlines • Self-starter and clear communicator who enjoys collaborating across teams • Comfortable working with data and quick to learn new tools • Nice to have: hands-on experience with Braze, or an equivalent customer engagement platform

🏖️ Benefits

• Equal employment opportunities and nondiscrimination policy • Compensation and training covered under employment policy