Senior Services Manager – Customer Contract Management

🔥 2 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟠 Senior

🛒 Procurement

👻 Ghost score 10%

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GE Aerospace

WebsiteLinkedInAll Job Openings

10,000+ employees

🚀 Aerospace

🏭 Manufacturing

🎖️ Defense

💰 $2G Post-IPO Debt - GE Aerospace on 2025-07

Aerospace • Manufacturing • Defense

GE Aerospace is a global aerospace company that designs, manufactures, and services jet engines, components, and integrated systems for commercial and military aircraft. Headquartered in Cincinnati, Ohio, the company operates 60+ manufacturing locations, 15+ overhaul and component repair sites, and multiple engineering centers across 24 countries, employing roughly 53,000 people. GE Aerospace invests heavily in R&D (reported $2. 75B including customer/partner funding), supports large-scale commercial aviation (3. 4 billion passengers flew with GE technology in 2024) and maintains a fleet of about 45,000 engines in service. The company emphasizes U. S. manufacturing, workforce development, and a lean operating model called FLIGHT DECK, and is a major defense supplier supporting military aviation.

📋 Description

• Lead pre- and post-contract administration, including terms and conditions, claims management, risk modeling, and contract estimating • Own In Service Support Contract productivity strategy and execution for LM2500 fleet sustainment • Provide technical leadership and program governance for LM2500 fleet sustainment activities • Oversee contract costs, forecasting, and planning • Act as primary liaison with Defense stakeholders • Lead contract performance reporting, dashboards, risk visibility, and mitigation communication • Maintain Defense budget awareness and support long-range fleet coordination • Lead LM2500 maintenance, repair, and overhaul planning • Liaise between depot management, Naval Defense contracting, the Royal Canadian Navy, GE Aerospace, and licensed MRO resources • Manage vendor contracts and subcontractor component repair activity • Lead engine life management, tracking, and sustainment analytics • Develop and manage customer training programs • Lead spares and materiel forecasting, control, procurement, and reporting • Lead internal program updates and structured governance • Analyze contract trends and drive corrective actions • Ensure integrity, controllership, compliance, and contract management discipline

🎯 Requirements

• Must be a Canadian resident • Must provide academic qualifications, years of experience, and number/description of Defense projects completed, including references demonstrating where/when/how requirements are met • Either five years’ experience in the last ten years as a program manager of LM2500 Gas Turbine Assembly maintenance support of at least $5M CAD, with different contracts of at least $3M CAD each acceptable, plus current PMI PMP certification; or ten years’ experience in the last fifteen years as a project/program manager of a defense contract in engineering or maintenance support at gas turbine propulsion system level of at least $5M CAD, with different contracts of at least $3M CAD per year acceptable • Bachelor’s degree from an accredited university or college • Strong LM2500 technical background specializing in marine propulsion or power generation field service, naval marine engineering service, or merchant navy experience • Canadian Defense Security Clearance (NV1), or ability to obtain it • Ability to obtain authorization to access U.S. export-controlled information if not a U.S. Person

🏖️ Benefits

• Relocation Assistance Provided: Yes • Remote position • Inclusive workplace that values diversity and empowers employees to thrive