Client Success Manager

Job not on LinkedIn

🔥 13 hours ago

🌐 United States, Canada, +3 more countries – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote 🇬🇧 United Kingdom – Remote 🇦🇺 Australia – Remote 🇸🇬 Singapore – Remote

💵 $80k - $85k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Georgia General Assembly

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1732

🏛️ Government

Government

Georgia General Assembly is the governing body of the state of Georgia, responsible for legislative functions and lawmaking. This state legislature is bicameral, consisting of the House of Representatives and the Senate. It processes legislation, maintains legislative calendars, and provides various legislative resources and documents. The Assembly is also involved in organizing committees and managing both House and Senate activities, including budgets, research, and media services. Moreover, it provides information on a range of state governance issues, interacts with state agencies, and offers public resources related to the state's legislative process.

📋 Description

• Support Senior Client Success teams in managing Fortune 100 client relationships and account expansion strategies • Execute engagement and delivery strategies for online and in-person training programs • Document direct costs associated with program delivery • Own internal and client-facing meeting summaries, including key decisions and action items • Track day-to-day program success through learning and sentiment metrics • Collaborate with internal teams to ensure high-quality corporate program delivery • Create and present delivery reports containing qualitative and quantitative data • Support delivery of General Assembly's largest client programs and help grow critical accounts • Work as part of a cross-functional, client-facing team managing $5–8 million in annual client revenue

🎯 Requirements

• At least 2+ years of prior work experience • Minimum 2+ years in consulting, customer service, or client management working with various stakeholders • 2+ years of proficiency using Excel and Google Suite • Polished communication and a strong work ethic • Ability to handle significant travel, up to 50% • Experience in project management or coordinating training programs is a plus

🏖️ Benefits

• Variable compensation plan, which could be a bonus or a commission • Medical insurance • Dental insurance • Vision insurance • Term life insurance • Short-term disability insurance • Long-term disability insurance • Additional voluntary benefits • Commuter benefits • Wellness plans and reimbursement • Retirement programs • Paid time off • Parental leave • Holiday pay